Systems and methods for tracking and responding to mobile events in a relationship management system
US-2016142542-A1 · May 19, 2016 · US
US9646059B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9646059-B2 |
| Application number | US-201414275400-A |
| Country | US |
| Kind code | B2 |
| Filing date | May 12, 2014 |
| Priority date | May 12, 2014 |
| Publication date | May 9, 2017 |
| Grant date | May 9, 2017 |
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According to some embodiments, a suggestion platform associated with a content aggregation system may access a plurality of data context trigger criteria associated with potential business information content elements. Each data context trigger criteria may include, for example: (i) a data locator associated with a business information data structure, (ii) an operator, and (iii) a threshold. For each data context trigger criteria, it may be automatically determined if a value in the business information data structure satisfies the data context trigger criteria based on the operator and the threshold. When a data context trigger criteria is satisfied, it may be automatically suggested to a user that the potential business information content element associated with that data context trigger criteria be added to a user display of the content aggregation system.
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method associated with a content aggregation system, comprising: accessing, by a suggestion platform, a plurality of data context trigger criteria associated with potential business information content elements, each data context trigger criteria including: (i) a data locator that points to a location in a business information data structure where a value can be retrieved, (ii) an operator, (iii) a threshold, and (iv) an indication of a data format type, wherein the indication of the data format type is associated with at least one of (i) extensible markup language information, (ii) java script object notation information, (iii) open data protocol information, and (iv) hypertext markup language information; for each data context trigger criteria, automatically determining by the suggestion platform when the value in the business information data structure satisfies the data context trigger criteria based on the operator and the threshold; and when a data context trigger criteria is satisfied, automatically suggesting, by the suggestion platform to a user, that the potential business information content element associated with that data context trigger criteria be added to a user display of the content aggregation system. 2. The method of claim 1 , wherein each data context trigger criteria further includes at least one of: (i) a criteria name, and (ii) a user role. 3. The method of claim 1 , wherein the content aggregation system comprises a business portal. 4. The method of claim 1 , wherein a plurality of data context trigger criteria are associated with a single potential business information content element. 5. The method of claim 1 , wherein a single data context trigger criteria is associated with a plurality of potential business information content elements. 6. The method of claim 1 , wherein said automatic determination is performed at least one of: (i) in substantially real time, (ii) on a periodic basis, and (iii) upon a user action. 7. The method of claim 1 , wherein the content aggregation system is associated with at least one of: (i) an Enterprise Resource Planning application, (ii) a Customer Relationship Management application, and (iii) an Advanced Business Application Programming application. 8. A non-transitory, computer-readable medium storing program code executable by a computer processor to perform a method associated with a content aggregation system, the method comprising: accessing, by a suggestion platform, a plurality of data context trigger criteria associated with potential business information content elements, each data context trigger criteria including: (i) a data locator that points to a location in a business information data structure where a value can be retrieved, (ii) an operator, (iii) a threshold, and (iv) an indication of a data format type, wherein the indication of the data format type is associated with at least one of (i) extensible markup language information, (ii) Java script object notation information, (iii) open data protocol information, and (iv) hypertext markup language information; for each data context trigger criteria, automatically determining by the suggestion platform when the value in the business information data structure satisfies the data context trigger criteria based on the operator and the threshold; and when a data context trigger criteria is satisfied, automatically suggesting, by the suggestion platform to a user, that the potential business information content element associated with that data context trigger criteria be added to a user display of the content aggregation system. 9. The medium of claim 8 , wherein each data context trigger criteria further includes at least one of: (i) a criteria name, and (ii) a user role. 10. The medium of claim 8 , wherein the content aggregation system comprises a business portal. 11. The medium of claim 8 , wherein a plurality of data context trigger criteria are associated with a single potential business information content element. 12. The medium of claim 8 , wherein a single data context trigger criteria is associated with a plurality of potential business information content elements. 13. The medium of claim 8 , wherein said automatic determination is performed at least one of: (i) in substantially real time, (ii) on a periodic basis, and (iii) upon a user action. 14. The medium of claim 8 , wherein the content aggregation system is associated with at least one of: (i) an Enterprise Resource Planning application, (ii) a Customer Relationship Management application, and (iii) an Advanced Business Application Programming application. 15. A suggestion platform associated with a content aggregation system, comprising: a storage device to store a plurality of data context trigger criteria associated with potential business information content elements, each data context trigger criteria including: (i) a data locator that points to a location in a business information data structure where a value can be retrieved, (ii) an operator, (iii) a threshold, and (iv) an indication of a data format type, wherein the indication of the data format type is associated with at least one of (i) extensible markup language information, (ii) Java script object notation information, (iii) open data protocol information, and (iv) hypertext markup language information; and a processor coupled to the storage device and configured to: (i) for each data context trigger criteria, automatically determine when a value in the business information data structure satisfies the data context trigger criteria based on the operator and the threshold, and (ii) when a data context trigger criteria is satisfied, suggest to a user that the potential business information content element associated with that data context trigger criteria be added to a user display of the content aggregation system. 16. The platform of claim 15 , wherein each data context trigger criteria further includes at least one of: (i) a criteria name, and (ii) a user role. 17. The platform of claim 15 , wherein the content aggregation system comprises a business portal associated with at least one of: (i) an Enterprise Resource Planning application, (ii) a Customer Relationship Management application, and (iii) an Advanced Business Application Programming application. 18. The platform of claim 15 , wherein said automatic determination is performed at least one of: (i) in substantially real time, (ii) on a periodic basis, and (iii) upon a user action.
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