One-click search, reservation, and activation of toll-free telecommunications numbers

Patent metadata

Field	Value
Publication number	US-9635191-B2
Application number	US-201514984358-A
Country	US
Kind code	B2
Filing date	Dec 30, 2015
Priority date	Nov 1, 2014
Publication date	Apr 25, 2017
Grant date	Apr 25, 2017

Abstract

A method of receiving a one-click activation request from a user, including searching and reserving toll-free numbers in a “One-Click” manner and providing users with the ability to create a standard toll-free service in the interim with number forwarding.

First claim

What is claimed:

1. A method comprising:
receiving a one-click activate request from a user via a customizable dashboard, wherein the request includes at least a customer record template reference and an indication of when to activate a toll-free telecommunications number associated with the request;
searching a responsible organization record to determine the presence of a defined customer template record relating to the user request, wherein the responsible organization is associated with toll-free telecommunications;
retrieving at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization;
producing a customer pointer record based at least in part on the customer template record;
assigning a toll-free telecommunications number to the user wherein the number is further assigned to the responsible organization as associated with the customer pointer record; and
activating the user request, wherein the activation includes at least one of activating or reserving the toll-free telecommunications number,
wherein the customer pointer record includes information from the customer template record, service order information and a number of toll-free lines.

2. The method of claim 1 , wherein the request is received from a mobile client device.

3. The method of claim 1 , wherein the activation occurs over a hybrid network.

4. The method of claim 3 , wherein the hybrid network includes a cellular network and a distributed, cloud network.

5. The method of claim 3 , wherein the hybrid network includes a cellular network, a distributed, cloud network, and an on-premise enterprise data network.

6. The method of claim 5 , wherein the enterprise data network is associated with a telecommunications network.

7. The method of claim 1 , wherein the activation includes receiving from the user a time and date at which the toll-free telecommunications number will be activated.

8. A method, comprising:
presenting to a user a widget operable within a webpage to access a user interface associated with a toll-free number reservation system;
receiving from the user a log in credential associated with the toll-free number reservation system;
retrieving a customer template record;
producing a customer record based at least in part on the customer template record;
assigning a toll-free telecommunications number to the user wherein the number is further assigned to the responsible organization as associated with the customer pointer record;
receiving from the user a toll-free number search parameter through the toll-free number reservation system;
identifying a toll-free number relating to the toll-free number search parameter; and
receiving an activation request from the user, wherein the activation request causes the number to be reserved for the user and operable to receive toll-free calls.

9. The method of claim 8 , wherein the widget is lazy loaded.

10. The method of claim 8 , wherein the log in credential is authenticated and a token provided to the user upon successful authentication.

11. The user interface of claim 8 , wherein the search parameter relates to a category of toll-free numbers.

12. The user interface of claim 11 , wherein the category relates to an industry category.

13. The user interface of claim 11 , wherein the category is based at least in part on metadata associated with a toll-free number.

14. The user interface of claim 12 , wherein the metadata is tagged to toll-free numbers.

15. The user interface of claim 14 , wherein the metadata tag is based at least in part on historical data associated with toll-free numbers.

16. The user interface of claim 8 , wherein the widget provides one-click functionality.

17. A method, comprising:
presenting to a user a widget operable within a webpage to access a user interface associated with a toll-free number reservation system;
receiving from the user a log in credential associated with the toll-free number reservation system;
searching a responsible organization record, based at lest in part on the credential, to determine the presence of a defined customer template record, wherein the responsible organization is associated with toll-free telecommunications;
retrieving at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization;
producing a customer pointer record based at least in part on the customer template record; and
assigning a toll-free number to the user wherein the number is further assigned to the responsible organization as associated with the customer pointer record
wherein the customer pointer record includes information from the customer template record, service order information and a number of toll-free lines.

18. The method of claim 17 , further comprising assigning a plurality of toll-free numbers to a user.

19. The method of claim 18 , wherein assigning the plurality of toll-free numbers is associated with a plurality of customer pointer records.

20. The method of claim 17 , wherein the assignment of the toll-free number includes activating the toll-free number so that it is able to receiving calls.

Assignees

• Somos Inc

Inventors

• Sharma Sriram
• Kimmel Michael
• Bhat Manisha

Classifications

• H04W40/02

  Communication route or path selection, e.g. power-based or shortest path routing · CPC title

• H04M3/36

  Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks · CPC title

• H04Q3/0087

  Network testing or monitoring arrangements · CPC title

• H04M3/2218

  Call detail recording · CPC title

• H04W4/14

  Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] · CPC title