System and method of presenting caller identification information at a voice over internet protocol communication device

Patent metadata

Field	Value
Publication number	US-9628615-B2
Application number	US-201313854562-A
Country	US
Kind code	B2
Filing date	Apr 1, 2013
Priority date	Aug 29, 2005
Publication date	Apr 18, 2017
Grant date	Apr 18, 2017

Abstract

A method includes receiving a call from communication device associated with a caller. The call is directed to a second communication device associated with a callee. The method includes determining whether a caller profile associated with the caller is available. The method includes searching at least two networks in response to determining that the caller profile is not available. The method includes creating the caller profile based on the search of the at least two networks and populating a caller identification portal with at least one of a plurality identification characteristics included in the caller profile.

First claim

What is claimed is:

1. A method comprising:
receiving a call from a communication device associated with a caller, wherein the call is directed to a second communication device associated with a callee;
determining whether a caller profile associated with the caller is available;
in response to determining that the caller profile is not available, searching at least two networks, wherein the at least two networks are searched using a name of the caller, an identifier of the communication device, or both, and wherein the at least two networks include an Internet Protocol network, a local area network, a peer-to-peer network, or a combination thereof;
creating the caller profile based on the search of the at least two networks, wherein the caller profile includes a plurality of identification characteristics associated with the caller; and
populating a caller identification portal with an identification characteristic of the plurality of identification characteristics, wherein the caller identification portal includes a full mode button and a partial mode button, wherein the caller identification portal is populated based on a selection of the full mode button or the partial mode button, wherein the caller identification portal is populated with the plurality of identification characteristics included in the caller profile when the full mode button is selected, wherein the caller identification portal is populated with a subset of the plurality of identification characteristics when the partial mode button is selected, wherein the subset comprises a particular identification characteristic of the plurality of identification characteristics wherein the full mode button is not displayed in response to the selection of the full mode button, and wherein the partial mode button is not displayed in response to the selection of the partial mode button.

2. The method of claim 1 , further comprising transmitting the caller identification portal to the second communication device.

3. The method of claim 2 , further comprising transferring the call to the second communication device.

4. The method of claim 1 , wherein the caller identification portal is populated with an image associated with the caller when the partial mode button is selected.

5. The method of claim 1 , wherein the plurality of identification characteristics further includes a call history from the caller.

6. The method of claim 5 , wherein the call history includes calls from multiple telephone numbers associated with the caller.

7. The method of claim 1 , further comprising:
searching a particular network to determine whether additional information associated with the caller is available in response to determining that the caller profile is available; and
when the additional information is available, updating the caller profile to include the additional information.

8. The method of claim 1 , wherein the plurality of identification characteristics further includes a caller name, a caller work telephone number, a caller wireless telephone number, a caller facsimile number, a caller home telephone number, a caller work address, a caller home address, a caller universal resource locator, a caller work email address, a caller personal email address, a time, a date, a caller time zone, a caller summary information window, a call history of calls from the caller, a call history of calls to the caller, a list of upcoming meetings with the caller, an audio clip, a video clip, a photograph, or a combination thereof.

9. An apparatus comprising:
a processor;
a computer-readable medium accessible to the processor; and
a caller identification application embedded within the computer-readable medium, the caller identification application comprising instructions that, when executed by the processor, cause the processor to perform operations comprising:
receiving a call from a communication device associated with a caller, wherein the call is directed to a second communication device associated with a callee;
determining whether a caller profile associated with the caller is available;
in response to determining that the caller profile is not available, searching at least two networks, wherein the at least two networks are searched using a name of the caller, an identifier of the communication device, or both, and wherein the at least two networks include an Internet Protocol network, a local area network, a peer-to-peer network, or a combination thereof;
creating the caller profile based on the search of the at least two networks, wherein the caller profile includes a plurality of identification characteristics associated with the caller; and
populating a caller identification portal with an identification characteristic of the plurality of identification characteristics, wherein the caller identification portal includes a full mode button and a partial mode button, wherein the caller identification portal is populated with the plurality of identification characteristics included in the caller profile when the full mode button is selected, wherein the caller identification portal is populated with a subset of the plurality of identification characteristics when the partial mode button is selected, and wherein the subset comprises a particular identification characteristic of the plurality of identification characteristics, wherein the full mode button is not displayed in response to the selection of the full mode button, and wherein the partial mode button is not displayed in response to the selection of the partial mode button.

10. The apparatus of claim 9 , wherein the operations further comprise transmitting the caller identification portal to the second communication device.

11. The apparatus of claim 10 , wherein the operations further comprise transferring the call to the second communication device.

12. The apparatus of claim 9 , wherein the caller identification portal is populated with an image associated with the caller when the partial mode button is selected.

13. The apparatus of claim 9 , wherein the plurality of identification characteristics further includes a call history from the caller.

14. The apparatus of claim 13 , wherein the call history includes calls from multiple telephone numbers associated with the caller.

15. The apparatus of claim 9 , wherein the operations further comprise:
searching a particular network to determine whether additional information associated with the caller is available in response to determining that the caller profile is available; and
updating the caller profile to include the additional information in response to a determination that the additional information is available.

16. The apparatus of claim 9 , wherein the plurality of identification characteristics further includes a caller name, a caller work telephone number, a caller cellular telephone number, a caller facsimile number, a caller home telephone number, a caller work address, a caller home address, a caller universal resource locator, a caller work email address, a caller personal email address, a time, a date, a caller time zone, a caller summary information window, a call history of calls from the caller, a call history of calls to the caller, a list of upcoming meetings with the caller, an audio clip, a video clip, a photograph, or a combination thereof.

17. A computer-readable storage device comprising instructions that, when executed by a processor, cause the processor to perform operations comprising:
receiving a call from a communication device associated with a caller, wherein the call is directed to a se

Assignees

• At & T Ip I Lp

Inventors

• Bangor Aaron W
• Brandt Jeffrey L
• Reynolds Douglas F

Classifications

• H04L65/4007

  Electricity · mapped topic

• H04L29/06027

  Electricity · mapped topic

• H04L65/1069

  Session establishment or de-establishment · CPC title

• H04M3/42034 Primary

  Calling party identification service · CPC title

• H04L29/1216

  Electricity · mapped topic