Enhanced E911 Network Access for a Call Center Using Session Initiation Protocol (SIP) Messaging
US-2015365811-A1 · Dec 17, 2015 · US
US9602671B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9602671-B2 |
| Application number | US-201514666313-A |
| Country | US |
| Kind code | B2 |
| Filing date | Mar 24, 2015 |
| Priority date | Jul 29, 2014 |
| Publication date | Mar 21, 2017 |
| Grant date | Mar 21, 2017 |
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Official abstract text for this publication.
A method and terminal device for transferring a telephone call, are provided. The method comprises: detecting if an incoming call is received; displaying an incoming call interactive interface containing an incoming call transferring option, if the incoming call is detected; transferring the incoming call to a terminal device corresponding to a designated number when the incoming call transferring option is chosen. As the user is allowable to choose whether the incoming call should be transferred according to actual needs, the problem of automatically transferring incoming calls under some circumstances not suitable for transferring a telephone call may be avoided, thereby achieving more intelligent call transfer manner with more flexibility and better effect for transferring a telephone call.
Opening claim text (preview).
What is claimed is: 1. A method for transferring a telephone call, comprising: detecting if an incoming call is received; displaying an incoming call interactive interface containing an incoming call transferring option, if the incoming call is detected; and displaying a designated number obtaining interface comprising one or more preset numbers when the incoming call transferring option is chosen, wherein the one or more preset numbers are obtained by displaying a preset number input box and obtaining the one or more preset numbers inputted by the user in the preset number input box; detecting a number chosen by the user from the one or more preset numbers displayed on the designated number obtaining interface; and determining the number chosen by the user as the designated number; transferring the incoming call to a terminal device corresponding to a designated number. 2. The method according to claim 1 , further comprising: displaying a designated number obtaining interface, wherein the designated number obtaining interface comprises a number input box; obtaining a number inputted by a user in the number input box of the designated number obtaining interface; and determining the number inputted by the user as the designated number. 3. The method according to claim 1 , wherein obtaining the one or more preset numbers comprises: displaying numbers included in the user's contacts; and determining the number chosen by the user from the numbers contained in the contacts as the preset number. 4. A terminal device for transferring a telephone call, comprising: a processer; and a memory configured to store instructions executable by the processer, wherein the processer is configured to perform: detecting if an incoming call is received; displaying an incoming call interactive interface containing an incoming call transferring option, if the incoming call is detected; and displaying a designated number obtaining interface comprising one or more preset numbers when the incoming call transferring option is chosen, wherein the one or more preset numbers are obtained by displaying a preset number input box and obtaining the one or more preset numbers inputted by the user in the preset number input box; detecting a number chosen by the user from the one or more preset numbers displayed on the designated number obtaining interface; and determining the number chosen by the user as the designated number; transferring the incoming call to a terminal device corresponding to a designated number. 5. The terminal device according to claim 4 , wherein the processor is configured to further perform: displaying a designated number obtaining interface, wherein the designated number obtaining interface comprises a number input box; obtaining a number inputted by a user in the number input box of the designated number obtaining interface; and determining the number inputted by the user as the designated number. 6. The terminal device according to claim 4 , wherein obtaining the one or more preset numbers comprises: displaying numbers included in the user's contacts; and determining the number chosen by the user from the numbers contained in the contacts as the preset number. 7. A non-transitory computer-readable storage medium comprising instructions, executable by a processor in a terminal device, for performing a method for transferring a telephone call, the method comprises: detecting if an incoming call is received; displaying an incoming call interactive interface containing an incoming call transferring option, if the incoming call is detected; and displaying a designated number obtaining interface comprising one or more preset numbers when the incoming call transferring option is chosen, wherein the one or more preset numbers are obtained by displaying a preset number input box and obtaining the one or more preset numbers inputted by the user in the preset number input box; detecting a number chosen by the user from the one or more preset numbers displayed on the designated number obtaining interface; and determining the number chosen by the user as the designated number; transferring the incoming call to a terminal device corresponding to a designated number. 8. The non-transitory storage medium according to claim 7 , the method further comprising: displaying a designated number obtaining interface, wherein the designated number obtaining interface comprises a number input box; obtaining a number inputted by a user in the number input box of the designated number obtaining interface; and determining the number inputted by the user as the designated number.
Call diverting means · CPC title
Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set (at the operator set in a manual exchange H04M5/20) · CPC title
Communication-related supplementary services, e.g. call-transfer or call-hold · CPC title
Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party (substation line holding circuits H04M1/80) · CPC title
Displays · CPC title
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