Image forming apparatus, method for controlling image forming apparatus, and storage medium

Patent metadata

Field	Value
Publication number	US-9600820-B2
Application number	US-201414577868-A
Country	US
Kind code	B2
Filing date	Dec 19, 2014
Priority date	Dec 25, 2013
Publication date	Mar 21, 2017
Grant date	Mar 21, 2017

Abstract

An image forming apparatus includes a first login unit configured to perform login processing on condition that a user is authenticated based on authentication information input by the user, and a second login unit configured to perform login processing on condition that money is inserted by a user. The apparatus further includes an image forming unit configured to perform image formation according to an instruction from a user who has logged in via the first login unit or the second login unit, and a detection unit configured to detect occurrence of an error that requires maintenance, during the image formation performed by the image forming unit. The apparatus further includes a display unit configured to display a different screen depending on whether the user has logged in via the first login unit or the second login unit, when the occurrence of the error is detected by the detection unit.

First claim

What is claimed is:

1. An image forming apparatus comprising:
a receiving unit configured to receive authentication information;
a control unit configured to allow use of the image forming apparatus in a case where a user is authenticated based on the authentication information received by the receiving unit, wherein the control unit is configured to allow use of the image forming apparatus also in a case where money is inserted in a charging apparatus connected to the image forming apparatus;
an image forming unit configured to form an image on a sheet;
a detection unit configured to detect sheet jam during forming the image on the sheet; and
a display unit configured to display, in a case where use of the image forming apparatus has been allowed as a result of the user being authenticated, a first error screen based on the sheet jam detected by the detection unit, and in a case where use of the image forming apparatus has been allowed as a result of money being inserted in the charging apparatus, display a second error screen based on the sheet jam detected by the detection unit,
wherein, on the first error screen, a message notifying the user of occurrence of the sheet jam and indicating that removal of a jammed sheet is necessary is displayed in addition to display of a position of the sheet jam, and
wherein, on the second error screen, a message notifying the user of occurrence of the sheet jam is displayed, without display of a position of the sheet jam.

2. The image forming apparatus according to claim 1 , further comprising a setting unit configured to set a message to be displayed by the display unit,
wherein the message set by the setting unit is displayed on the second error screen.

3. The image forming apparatus according to claim 1 , wherein contact information for getting in touch with a maintenance worker is displayed on the second error screen.

4. A method for controlling an image forming apparatus, the method comprising:
receiving authentication information;
performing control to allow use of the image forming apparatus in a case where a user is authenticated based on the received authentication information, and to allow use of the image forming apparatus also in a case where money is inserted in a charging apparatus connected to the image forming apparatus;
forming an image on a sheet;
detecting sheet jam during forming the image on the sheet; and
displaying, in a case where use of the image forming apparatus has been allowed as a result of the user being authenticated, a first error screen based on the detected sheet jam, and in a case where use of the image forming apparatus has been allowed as a result of money being inserted in the charging apparatus, displaying a second error screen based on the detected sheet jam,
wherein, on the first error screen, a message notifying the user of occurrence of the sheet jam and indicating that removal of a jammed sheet is necessary is displayed in addition to display of a position of the sheet jam, and
wherein, on the second error screen, a message notifying the user of occurrence of the sheet jam is displayed, without display of a position of the sheet jam.

5. A non-transitory computer-readable storage medium storing a program for causing a computer to execute a method for controlling an image forming apparatus, the method comprising:
receiving authentication information;
performing control to allow use of the image forming apparatus in a case where a user is authenticated based on the received authentication information, and to allow use of the image forming apparatus also in a case where money is inserted in a charging apparatus connected to the image forming apparatus;
forming an image on a sheet;
detecting sheet jam during forming the image on the sheet; and
displaying, in a case where use of the image forming apparatus has been allowed as a result of the user being authenticated, a first error screen based on the detected sheet jam, and in a case where use of the image forming apparatus has been allowed as a result of money being inserted in the charging apparatus, displaying a second error screen based on the detected sheet jam,
wherein, on the first error screen, a message notifying the user of occurrence of the sheet jam and indicating that removal of a jammed sheet is necessary is displayed in addition to display of a position of the sheet jam, and
wherein, on the second error screen, a message notifying the user of occurrence of the sheet jam is displayed, without display of a position of the sheet jam.

Assignees

• Canon Kk

Inventors

• Aizono Keisuke

Classifications

• H04N1/4426

  involving separate means, e.g. a server, a magnetic card · CPC title

• H04N1/4413

  involving the use of passwords, ID codes or the like, e.g. PIN · CPC title

• G07F9/026

  for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty · CPC title

• G07F17/26

  for printing, stamping, franking, typing or teleprinting apparatus (ticket printing or the like apparatus G07F17/42) · CPC title

• G06Q20/40

  Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists · CPC title