Methods and apparatus for providing messaging using voicemail

Patent metadata

Field	Value
Publication number	US-9560205-B2
Application number	US-201514666136-A
Country	US
Kind code	B2
Filing date	Mar 23, 2015
Priority date	Jan 15, 2010
Publication date	Jan 31, 2017
Grant date	Jan 31, 2017

Abstract

Methods and apparatus for providing voicemail services to callers of wireless devices may include providing customized outgoing messages to callers based upon the caller's identification. A subscriber to the voicemail service may select one or more contacts associated with the subscriber to receive a customized outgoing message while the remaining callers receive a general outgoing message. The methods and apparatus may further include distributing voicemail messages from a subscriber's voicemail accounts to one or more social networking sites. The subscriber to the voicemail services may share one or more received voicemail messages via one or more social networking accounts associated with the subscriber.

First claim

What is claimed is:

1. A method for providing a customized outgoing message to a caller calling a wireless device, the method comprising:
receiving, at the wireless device, a selection of one or more contacts to receive a customized outgoing message;
recording the customized outgoing message; and
sending the recorded customized outgoing message to the voicemail service account,
wherein, based on one or more undelivered voicemails directed from a user of the wireless device to a contact of the one or more contacts being present during an attempt by the contact of the one or more contacts to record a voicemail message directed to the user of the wireless device, the one or more undelivered voicemails are delivered to the contact of the one or more contacts during the attempt in addition to, or in place of, the customized outgoing message, and
wherein, based on no undelivered voicemails directed from the user of the wireless device to the contact of the one or more contacts being present during the attempt, the customized outgoing message is delivered to the contact of the one or more contacts.

2. The method of claim 1 , further comprising:
establishing a communication session with one or more social network services associated with a user of the wireless device; and
providing the communication session information to the voicemail service account.

3. The method of claim 2 , wherein the communication session is established using authentication information for the user of the wireless device.

4. The method of claim 3 , further comprising:
sending the authentication information for the one or more social network services to the voicemail service account.

5. The method of claim 2 , wherein the selection of the one of more contacts is from one of a contacts data store on the wireless device, a contacts data store on a server, or a contacts data store on a social network service associated with the wireless device.

6. An apparatus for providing a customized outgoing message to a caller calling a wireless device, the apparatus comprising:
a processor that is configured to:
receive a selection of one or more contacts to receive a customized outgoing message;
record the customized outgoing message;
send the recorded customized outgoing message to the voicemail service account,
wherein, based on one or more undelivered voicemails directed from a user of the wireless device to a contact of the one or more contacts being present during an attempt by the contact of the one or more contacts to record a voicemail message directed to the user of the wireless device, the one or more undelivered voicemails are delivered to the contact of the one or more contacts during the attempt in addition to, or in place of, the customized outgoing message, and
wherein, based on no undelivered voicemails directed from the user of the wireless device to the contact of the one or more contacts being present during the attempt, the customized outgoing message is delivered to the contact of the one or more contacts.

7. The apparatus of claim 6 , further comprising:
a social network client operable to establish a communication session with one or more social network services associated with a user of the wireless device and provide the communication session information to the voicemail service account.

8. The apparatus of claim 7 , wherein the communication session is established using authentication information for the user of the wireless device.

9. The apparatus of claim 8 , wherein the social network client is further operable to send the authentication information for the one or more social network services to the voicemail service account.

10. The apparatus of claim 6 , wherein the selection of the one of more contacts is from one of a contacts data store on the wireless device, a contacts data store on a server, or a contacts data store on a social network service associated with the wireless device.

11. A non-transitory computer-readable medium storing computer-executable instructions for providing a customized outgoing message to a caller calling a wireless device, the computer-executable instructions comprising:
at least one instruction to cause the wireless device to receive a selection of one or more contacts to receive a customized outgoing message;
at least one instruction to cause the wireless device to record the customized outgoing message; and
at least one instruction to cause the wireless device to send the recorded customized outgoing message to the voicemail service account,
wherein, based on one or more undelivered voicemails directed from a user of the wireless device to a contact of the one or more contacts being present during an attempt by the contact of the one or more contacts to record a voicemail message directed to the user of the wireless device, the one or more undelivered voicemails are delivered to the contact of the one or more contacts during the attempt in addition to, or in place of, the customized outgoing message, and
wherein, based on no undelivered voicemails directed from the user of the wireless device to the contact of the one or more contacts being present during the attempt, the customized outgoing message is delivered to the contact of the one or more contacts.

Assignees

• Qualcomm Inc

Inventors

• Jacobstein Mark Williams
• Guedalia Jacob
• Guedalia Isaac David

Classifications

• H04M3/42102

  Making use of the called party identifier · CPC title

• H04M3/53391 Primary

  dependent on calling party · CPC title

• H04M3/42153

  by subscriber · CPC title

• H04M2207/18

  wireless networks · CPC title

• H04W4/16

  Communication-related supplementary services, e.g. call-transfer or call-hold · CPC title