Quantifying frustration via a user interface

Patent metadata

Field	Value
Publication number	US-9547408-B2
Application number	US-201314069073-A
Country	US
Kind code	B2
Filing date	Oct 31, 2013
Priority date	Jan 7, 2011
Publication date	Jan 17, 2017
Grant date	Jan 17, 2017

Abstract

Described herein are methods, apparatuses, systems, programs, etc., to modify a user interface implemented in a communication network associated with a plurality of mobile devices. In one embodiment, a mobile device may sense a user's mood data that indicates a quantified frustration parameter based at least in part on interaction of a user with a user interface. The user interface may be updated accordingly.

First claim

What is claimed is:

1. A method implemented in a communication network, comprising:
receiving, at a mobile service provider server, mode data and mood data that is associated with one or more user interface modes operating on a mobile device, wherein the mood data indicates a quantified frustration parameter, and the mood data is a composite value of a plurality of measurements of the frustration parameter when a user interacts with one of the one or more user interface modes operating on the mobile device;
identifying, by the mobile service provider server, one or more user interface modes that are respectively associated with one or more frustration parameters, based at least in part on the mood data and the mode data; and
generating, by the mobile service provider server, an updated user interface for the mobile device, based at least in part on the identification of the one or more user interface modes that are respectively associated with the one or more frustration parameters.

2. The method of claim 1 , further comprising:
identifying, by the mobile service provider server, one of the one or more user interface modes based on the mode data that identifies at least two distinguishable input operations detected over a time interval.

3. The method of claim 2 , further comprising,
sending, by the mobile service provider server, at least a portion of the updated user interface to the mobile device.

4. The method of claim 1 , wherein the mood data associated with one or more user interface modes comprises a value adjusted based at least in part on a metric indicating a baseline behavior of the user.

5. The method of claim 1 , wherein respective one or more user interface modes includes a group of one or more functions and associated actions, and wherein measurements of the mood data are taken from one or more measured time between taps, measured time of an input sweep, measured pressure of taps, measured pressure of an input sweep, and detected verbal expletives.

6. A method implemented in a mobile device associated with a communication network, comprising:
sensing, by the mobile device, mood data that indicates a quantified user frustration parameter based on interaction of a user with one or more user interface modes operating on the mobile device, wherein the mood data comprises a composite value based on a plurality of measurements of the frustration parameter when the user interacts with one of the one or more user interface modes operating on the mobile device,
associating, by the mobile device, the mood data with mode data, wherein the mode data indicates the one or more user interface modes, and
identifying, by the mobile device, one or more user interface modes that are respectively associated with one or more user frustrations, based at least in part on the mood data and the mode data.

7. The method of claim 6 , further comprising:
transferring, by the mobile device, to a mobile service provider at least one of the mood data or the mode data.

8. The method of claim 7 , further comprising, identifying, by the mobile device, one of the one or more user interface modes based on the mode data identifying at least two distinguishable input operations detected over a time interval.

9. The method of claim 8 , wherein the time interval begins at a first time subsequent to execution of a first input operation of the at least two distinguishable input operations and ends at a second time subsequent to a second input operation of the at least two distinguishable input operations.

10. The method of claim 6 , further comprising, associating, by the mobile device, the mood data with an immediately preceding user interface mode.

11. The method of claim 6 , further comprising, transferring, by the mobile device, to a mobile service provider the mode data identifying at least two distinguishable input operations indicating the user interface mode.

12. The method of claim 6 , wherein respective one or more user interface modes includes a group of one or more functions and transfers between the functions.

13. An apparatus, comprising:
a mobile device associated with a communication network, the mobile device configured to:
sense mood data that indicates a quantified user frustration parameter based on interaction of a user with one or more user interface modes operating on the mobile device, wherein the mood data comprises a composite value based on a plurality of measurements of the frustration parameter when the user interacts with one of the one or more user interface modes;
associate the mood data with mode data, wherein the mode data indicates one or more user interface modes; and
identify one or more user interface modes that are respectively associated with one or more user frustrations based at least in part on the mood data and the mode data.

14. The apparatus of claim 13 , wherein the mobile device is further configured to:
transfer to a mobile service provider at least one of the mood data or the mode data.

15. The apparatus of claim 14 , wherein the mobile device is further configured to identify one of the one or more user interface modes based on the mode data that identifies at least two distinguishable input operations detected over a time interval.

16. The apparatus of claim 15 , wherein the time interval begins at a first time subsequent to execution of a first input operation of the at least two distinguishable input operations and ends at a second time subsequent to a second input operation of the at least two distinguishable input operations.

17. The apparatus of claim 13 , wherein the mobile device is further configured to associate the mood data with an immediately preceding user interface mode.

18. The apparatus of claim 13 , wherein the mobile device is further configured to transfer to a mobile service provider the mode data identifying at least two distinguishable input operations indicating the user interface mode.

Assignees

• Empire Technology Dev Llc

Inventors

• Bromer Nicholas S

Classifications

• G06F3/04883

  for inputting data by handwriting, e.g. gesture or text · CPC title

• H04M1/72563

  Electricity · mapped topic

• G06F3/011

  Arrangements for interaction with the human body, e.g. for user immersion in virtual reality (blind teaching G09B21/00) · CPC title

• G06F2203/011

  Emotion or mood input determined on the basis of sensed human body parameters such as pulse, heart rate or beat, temperature of skin, facial expressions, iris, voice pitch, brain activity patterns · CPC title

• G06F3/048 Primary

  Interaction techniques based on graphical user interfaces [GUI] · CPC title