Caller validation

Patent metadata

Field	Value
Publication number	US-9521141-B2
Application number	US-201414179228-A
Country	US
Kind code	B2
Filing date	Feb 12, 2014
Priority date	Feb 12, 2014
Publication date	Dec 13, 2016
Grant date	Dec 13, 2016

Abstract

A computer system supports a validation system that enables a business client to validate a business associate who has called the client using a pass phrase. The computer system manages one or more pass phrases that have been previously configured by the business client. The client can then challenge a caller (the purported business associate) with the phrase or keyword to make sure the caller is actually the authorized business associate before providing any sensitive information. Management of phrases and/or keywords may include a computer-executable process where in the client may set up phrases (for example, a challenge question and a corresponding answer) or keyword through an on-line application, telephone, e-mail or any other suitable communication mechanism. The business client may have an option to change, delete or create phrases and/or keywords at any time through appropriate security measures.

First claim

What is claimed is:

1. An apparatus comprising:
at least one memory device;
at least one data storage device;
at least one processor coupled to the at least one memory device and configured to perform, based on instructions stored in the at least one memory device:
configuring a pass phrase based on a first input from an intended business client to a business associate;
storing phrase information in the at least one data storage device, wherein the phrase information is in…

Assignees

• Bank Of America

Inventors

• Pillay Sanjay

Classifications

• H04W12/06

  Electricity · mapped topic

• H04L63/083 Primary

  Electricity · mapped topic

• H04L63/08

  Electricity · mapped topic

• H04L9/32

  Electricity · mapped topic

• G06Q10/10

  Physics · mapped topic