Method and device for detecting and controlling self-service terminal cash dispensing quality

Patent metadata

Field	Value
Publication number	US-9520011-B2
Application number	US-201314432735-A
Country	US
Kind code	B2
Filing date	Jul 9, 2013
Priority date	Jan 22, 2013
Publication date	Dec 13, 2016
Grant date	Dec 13, 2016

Abstract

A method and a device for detecting and controlling banknote dispensing quality in a self-service terminal are provided. The method includes: detecting an empty box in the self-service terminal, setting a qualified rate of dispensed banknotes of the empty box as 0, and permanently shielding the empty box; detecting a banknote jammed cashbox in the self-service terminal, setting a qualified rate of dispensed banknotes of the banknote-jammed cashbox as 0, and permanently shielding the banknote-jammed cashbox; detecting qualified rates of dispensed banknotes of all non-empty cashboxes and non-banknote-jammed cashboxes, classifying all the non-empty and non-banknote-jammed cashboxes according to nominal values, and sequencing the cashboxes per nominal value in a descending order of the qualified rates of dispensed banknotes; and maintaining cashboxes ranked top M of the qualified rates of dispensed banknotes per nominal value in an open state, and maintaining the other cashboxes in a temporarily shielded state.

First claim

The invention claimed is:

1. A method for detecting and controlling banknote dispensing quality of a self-service terminal, comprising:
Step S 1 : detecting an empty cashbox in the self-service terminal, setting a qualified rate of dispensed banknotes of the empty cashbox as 0, and permanently shielding the empty cashbox;
Step S 2 : detecting a banknote-jammed cashbox in the self-service terminal, setting a qualified rate of dispensed banknotes of the banknote-jammed cashbox as 0, and permanently shielding the banknote-jammed cashbox;
Step S 3 : detecting qualified rates of dispensed banknotes of all non-empty cashboxes and non-banknote-jammed cashboxes, classifying all the non-empty and non-banknote-jammed cashboxes according to nominal values, and sequencing the cashboxes per nominal value in a descending order of the qualified rates of dispensed banknotes; and
Step S 4 : maintaining cashboxes ranked top M of the qualified rates of dispensed banknotes per nominal value in an open state, and maintaining the other cashboxes in a temporarily shielded state.

2. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 1 , wherein the qualified rate of dispensed banknotes in the step S 3 is an average qualified rate of dispensed banknotes which is calculated from starting of a banknote dispensing cycle as a percentage of the number of qualified dispensed banknotes to the total number of dispensed banknotes, or the qualified rate of dispensed banknotes is an instant qualified rate of dispensed banknotes which is calculated for a predetermined number of dispensed banknotes as a percentage of the number of qualified dispensed banknotes to the predetermined number of dispensed banknotes.

3. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 2 , wherein the step S 2 comprises:
step S 20 : determining whether banknote dispensing is according to nominal value or according to slot, proceeding to step S 201 if the banknote dispensing is according to nominal value; or proceeding to step S 230 if the banknote dispensing is according to slot;
step S 201 : proceeding to a detection process for banknote dispensing according to nominal value, comprising: detecting whether the banknote dispensing is successful or unsuccessful, proceeding to step S 210 to perform a detection process for successful banknote dispensing if the banknote dispensing is successful, to search for cashboxes failing to successfully dispense banknotes, or proceeding to step S 220 to start a detection process for unsuccessful banknote dispensing if the banknote dispensing is unsuccessful, to search for cashboxes failing to successfully dispense banknotes; and
step S 230 : proceeding to a detection process for banknote dispensing according to slot, comprising: detecting whether the banknote dispensing is successful or unsuccessful, ending the detection if the banknote dispensing is successful; or searching for a cashbox failing to successfully dispense banknotes if the banknote dispensing is unsuccessful.

4. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 3 , wherein the detection process for successful banknote dispensing comprises:
step S 211 : obtaining all nominal values of successfully dispensed banknotes, and performing process according to respective nominal values in turn;
step S 212 : determining whether all the nominal values of the successfully dispensed banknotes are processed, proceeding to step S 213 if no, or ending if yes;
step S 213 : acquiring a nominal value of the successfully dispensed banknotes;
step S 214 : searching for a cashbox, from which banknotes should be dispensed but not successfully dispensed, among all cashboxes associated with the nominal value of the successfully dispensed banknotes according to a table of banknote dispensing order;
step S 215 : obtaining a state of the cashbox, determining whether the cashbox is empty, proceeding to step S 216 if no, or proceeding to step S 217 if yes;
step S 216 : shielding the cashbox if determining that the cashbox is banknote-jammed; and
step S 217 : determining whether processing for cashboxes associated with this nominal value is finished; returning to step S 215 to determine states of remaining cashboxes if no, or returning to step S 212 if yes.

5. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 4 , wherein the step S 214 further comprises: searching for all cashboxes associated with the nominal value acquired in step 3 according to the table of banknote dispensing order, detecting among all the cashboxes in turn according to the table of banknote dispensing order until a last cashbox participating in this round of banknote dispensing, and finding out the cashbox associated with the nominal value failing to successfully dispense banknotes.

6. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 5 , wherein the detection process for unsuccessful banknote dispensing comprises:
step S 221 : obtaining nominal values of unsuccessfully dispensed banknotes, and processing according to the nominal values in turn;
step S 222 : determining whether processing for all the nominal values of the unsuccessfully dispensed banknotes is finished, proceeding to step S 223 if no, or proceeding to step S 210 if yes, to further detect cashboxes successfully dispensing banknotes;
step S 224 : searching for a cashbox failing to successfully dispense banknotes among all cashboxes associated with the nominal value of the unsuccessfully dispensed banknotes according to a table of banknote dispensing order;
step S 225 : obtaining a state of the cashbox, determining whether the cashbox is empty, proceeding to step S 226 if no, or proceeding to step S 227 if yes;
step S 226 : shielding the cashbox if determining that the cashbox is banknote-jammed; and
step S 227 : determining whether processing for cashboxes associated with this nominal value is finished, returning to step S 225 to continue determining states of remaining cashboxes if no, or returning to step S 222 if yes.

7. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 6 , wherein the detection process for banknote dispensing according to slot comprises:
step S 231 : detecting whether the banknote dispensing is successful or unsuccessful, ending the detection if the banknote dispensing is successful, or proceeding to step S 232 if the banknote dispensing is unsuccessful;
step S 232 : searching for a cashbox failing to successfully dispense banknotes;
step S 233 : determining in turn whether the cashboxes failing to successfully dispense banknotes are empty, determining a cashbox is a normal cashbox and proceeding to step S 235 if the cashbox is in an empty state, or proceeding to step S 234 if the cashbox is not in an empty state, wherein the normal cashbox is empty and failing to successfully dispense banknotes;
step S 234 : shielding the cashbox if determining that the cashbox is banknote-jammed, and proceeding to step S 235 ; and
step S 235 : determining whether processing for all cashboxes failing to successfully dispense banknotes is finished, returning to step S 233 if no, or ending if yes.

8. The method for detecting and controlling banknote dispensing quality of a self-service terminal according to claim 5 , wherein the detection process for banknote dispensing according to slot comprises:
step S 231 : detecting whether the banknote dispensing is successful or unsuccessful,

Assignees

• Grg Banking Equipment Co Ltd

Inventors

• Luo Panfeng
• Xiao Dahai
• Xie Weiping
• Dong Xuewen
• Wang Qinghua
• Zhang Hongshuai

Classifications

• G07D11/235

  for monitoring or indicating operating conditions; for detecting malfunctions · CPC title

• G07F19/209

  Monitoring, auditing or diagnose of functioning of ATMs · CPC title

• G07D11/20

  Controlling or monitoring the operation of devices; Data handling · CPC title

• G07D11/24

  Managing the inventory of valuable papers · CPC title

• G07D11/237 Primary

  for detecting transport malfunctions, e.g. jams or misfeeds · CPC title