Service metric analysis from structured logging schema of usage data
US-9354963-B2 · May 31, 2016 · US
US9503335B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9503335-B2 |
| Application number | US-201615153738-A |
| Country | US |
| Kind code | B2 |
| Filing date | May 13, 2016 |
| Priority date | Feb 26, 2014 |
| Publication date | Nov 22, 2016 |
| Grant date | Nov 22, 2016 |
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Technologies are generally described to provide a passive monitoring system employing a logging schema to track usage data in order to analyze performance and reliability of a service. The logging schema may be configured to track user requests as each request is received and processed at individual subsystems of the collaborative service. A logging entry may be created at a data store of the service, where the logging entry includes a subsystem name, an operation performed by the subsystem to fulfill the request, and start and end times of the operation. The logging schema may also detect errors fulfilling the requests, and may classify detected errors into a bucket, where each bucket denotes a failure scenario. Reliability of the service may be calculated based on analysis of the buckets to compute error rates. Reports may be generated to enable continuous monitoring of a performance and reliability of the system.
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What is claimed is: 1. A method executed at least in part in a computing device to provide a passive monitoring system employing a logging schema to track requests at a service, the method comprising: detecting a request received by the service from a user; creating a logging entry for the request at a data store associated with the service; in response to a determination that the request is not fulfilled, detecting an error in processing the request at the service; recordin…
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