Systems, apparatus and methods for selecting updates to associated records to publish on an information feed

Patent metadata

Field	Value
Publication number	US-9443224-B2
Application number	US-201113155656-A
Country	US
Kind code	B2
Filing date	Jun 8, 2011
Priority date	Mar 1, 2011
Publication date	Sep 13, 2016
Grant date	Sep 13, 2016

Abstract

Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one implementation, a selection input is received. The selection input may indicate a first one of a plurality of user account contexts associated with a user account in a feed system. The first one of the plurality of user account contexts may be associated with a set of feed items stored in the feed system. Based on the selection input indicating the first one of a plurality of user account contexts, one or more candidate feed items for presentation in an information feed may be determined. The information feed may be capable of being displayed on a display device.

First claim

What is claimed is:

1. A system comprising:
one or more servers associated with a database system and accessible by a user device, the one or more servers configurable to cause:
providing access through the database system to a plurality of user account contexts of an enterprise social networking system implemented using the database system, each user account context controlling a respective selection of a subset of a plurality of enterprise social network entities subscribed to by a user associated with the user account context and controlling a respective selection of a subset of a plurality of feed items of one or more enterprise social network feeds, the feed items identifiable by data objects stored in the database system, the feed items comprising a feed tracked update comprising text data describing an event, the feed tracked update generated by the database system in response to the occurrence of the event, the event comprising a user update to a record stored in the database system;
identifying, using the database system, at least a portion of the user account contexts as being associated with a first user of the enterprise social networking system;
identifying a first one and a second one of a plurality of work-related roles of the first user with respect to operations of an enterprise serviced by the enterprise social networking system;
selecting, using the database system, a first identified user account context as corresponding to the identified first work-related role and a second identified user account context as corresponding to the identified second work-related role;
selecting, as controlled by the selected first user account context and using the database system, a first subset of the feed items as having one or more first characteristics matching one or more first attributes of the identified first work-related role;
selecting, as controlled by the selected second user account context and using the database system, a second subset of the feed items as having one or more second characteristics matching one or more second attributes of the identified second work-related role, the second subset of feed items being different from the first subset of feed items; and
including the first subset of feed items in a first enterprise social network feed and the second subset of feed items in a second enterprise social network feed, the first enterprise social network feed configured to include only the first subset of feed items and the second enterprise social network feed configured to include only the second subset of feed items, the first and second enterprise social network feeds being accessible by the first user using the user device, the first and second enterprise social network feeds capable of being displayed on the user device.

2. The system recited in claim 1 , wherein each user account context is associated with a respective one or more selection criteria for selecting feed items to display in a feed.

3. The system recited in claim 2 , wherein selecting the first subset of the feed items comprises:
comparing feed items with a first selection criterion associated with the first user account context.

4. The system recited in claim 3 , wherein the first selection criterion specifies one or more records stored in a database of the database system.

5. The system recited in claim 3 , wherein the first selection criterion specifies one or more users.

6. The system recited in claim 1 , the one or more servers further configurable to cause:
identifying prioritization information associated with the first user account context, the prioritization information providing a relative importance ranking for feed items in the first subset.

7. The system recited in claim 6 , the one or more servers further configurable to cause:
determining an ordering of the feed items in the first subset based on the identified prioritization information.

8. The system recited in claim 1 , wherein the first user account context has associated update permission information, the update permission information identifying one or more users permitted to access feed items created in association with the first user account context.

9. The system recited in claim 1 , wherein the first user account context has associated therewith update prohibition information, the update prohibition information identifying one or more users prohibited from accessing feed items created in association with the first user account context.

10. The system recited in claim 1 , wherein access to the enterprise social networking system is provided via an on-demand computing services environment, and wherein the enterprise social networking system is specific to an organization.

11. A computing system comprising:
one or more processors;
a memory storing instructions executable by the one or more processors, the instructions configured to cause the computing system to:
provide a user device with access through a database system to a plurality of user account contexts of an enterprise social networking system implemented using the database system, each user account context controlling a respective selection of a subset of a plurality of enterprise social network entities subscribed to by a user associated with the user account context and controlling a respective selection of a subset of a plurality of feed items of one or more enterprise social network feeds, the feed items identifiable by data objects stored in the database system, the feed items comprising a feed tracked update comprising text data describing an event, the feed tracked update generated by the database system in response to the occurrence of the event, the event comprising a user update to a record stored in the database system;
identify, using the database system, at least a portion of the user account contexts as being associated with a first user of the enterprise social networking system;
identify a first one and a second one of a plurality of work-related roles of the first user with respect to operations of an enterprise serviced by the enterprise social networking system;
select, using the database system, a first identified user account context as corresponding to the identified first work-related role and a second identified user account context as corresponding to the identified second work-related role;
select, as controlled by the selected first user account context and using the database system, a first subset of the feed items as having one or more first characteristics matching one or more first attributes of the identified first work-related role;
select, as controlled by the selected second user account context and using the database system, a second subset of the feed items as having one or more second characteristics matching one or more second attributes of the identified second work-related role, the second subset of feed items being different from the first subset of feed items; and
include the first subset of feed items in a first enterprise social network feed and the second subset of feed items in a second enterprise social network feed, the first enterprise social network feed configured to include only the first subset of feed items and the second enterprise social network feed configured to include only the second subset of feed items, the first and second enterprise social network feeds being accessible by the first user using the user device, the first and second enterprise social network feeds capable of being displayed on the user device.

12. The computing system recited in claim 11 , wherein each user account context is associated with a respective one or more selection criteria for selecting feed items to

Assignees

• Dunn Zachary J
• Olsen Joseph M
• Salesforce Com Inc

Inventors

• Dunn Zachary J
• Olsen Joseph M

Classifications

• G06Q10/10 Primary

  Office automation; Time management · CPC title

• G06F17/30867

  Physics · mapped topic

• H04L51/32

  Electricity · mapped topic

• H04L51/52

  for supporting social networking services · CPC title

• G06F16/9535

  Search customisation based on user profiles and personalisation · CPC title