Question-related identification of relevant social communities

Patent metadata

Field	Value
Publication number	US-9443013-B2
Application number	US-201414497044-A
Country	US
Kind code	B2
Filing date	Sep 25, 2014
Priority date	Apr 9, 2013
Publication date	Sep 13, 2016
Grant date	Sep 13, 2016

Abstract

Methods, products, apparatus, and systems may identify one or more relevant social communities for one or more questions. Additionally, a user-question affinity value between a user and a question may be determined. In addition, a user-community affinity value between the user and each of a plurality of candidate social communities may be determined. Moreover, a question-community affinity value between the question and each of the plurality of candidate social communities may be determined based on the user-question affinity value and the user-community affinity value. The question-community affinity value determination may involve calculating a running average using the user-question affinity value and the user-community affinity value. The question-community affinity value may identify the one or more relevant social communities from the plurality of candidate social communities.

First claim

We claim:

1. A method comprising:
determining a user-question affinity value between a user and a question based on one or more user metrics and one or more question metrics, wherein the user-question affinity value indicates an extent of affinity between the user and the question;
determining a user-community affinity value between the user and each of a plurality of candidate social communities based on at least one of the one or more user metrics and one or more community metrics, wherein the user-community affinity value indicates an extent of affinity between the user and each of the plurality of candidate social communities, and wherein at least one of the plurality of candidate social communities includes a pre-existing online social community having a candidate member that proactively establishes a relationship with another candidate member and forms a group of candidate members that interact with each other; and
determining a question-community affinity value between the question and each of the plurality of candidate social communities based on the user-question affinity value and the user-community affinity value to identify one or more relevant social communities for the question, wherein the question-community affinity value indicates an extent of affinity between the question and each of the plurality of candidate social communities, and wherein the question is routed to one or more of the relevant social communities based on the question-community affinity value and is available to each member of the group of candidate members to respond to the question when it is determined that the pre-existing online social community is one of the one or more relevant social communities.

2. The method of claim 1 , wherein the one or more question metrics includes data related to a question tag, a question author, a question opinion, a question view, a question comment, a question responder, a question responder community, an unaccepted question answer, an attempted question answer, a question category, a question watch list, a question interaction, a question participant, and question content.

3. The method of claim 1 , wherein the one or more user metrics includes data related to a user affiliation, a user interaction, a user watch list, a user tag, a user category, a user name, a user address, a recipient, an author, a co-author, an originator, a reviewer, a participant, a bookmark, an answer, a copy action, a share action, an edit action, a response action, a vote action, a view action, and an access list.

4. The method of claim 1 , wherein the one or more community metrics includes data related to a community affiliation, community content, a community tag, and a community category.

5. The method of claim 1 , further comprising one or more of:
sorting each of the plurality of candidate social communities based on the question-community affinity value to identify the one or more relevant social communities from the plurality of candidate social communities; and
selecting one or more of the plurality of candidate social communities based on the question-community affinity value to identify the one or more relevant social communities from the plurality of candidate social communities.

6. The method of claim 1 , further comprising automatically notifying each member of the one or more relevant social communities about the question.

7. The method of claim 1 , further comprising calculating a running average using a numerical user-question affinity value and a numerical user-community affinity value to determine a numerical question-community affinity value.

8. The method of claim 1 , further comprising adaptively modifying the question-community affinity value based on historical information.

9. A method comprising:
determining a user-question affinity value between a user and a question that indicates an extent of affinity between the user and the question;
determining a user-community affinity value between the user and each of a plurality of candidate social communities that indicates an extent of affinity between the user and each of the plurality of candidate social communities, wherein at least one of the plurality of candidate social communities includes a pre-existing online social community having a candidate member that proactively establishes a relationship with another candidate member to form a group of candidate members that interact with each other; and
determining a question-community affinity value between the question and each of the plurality of candidate social communities based on the user-question affinity value and the user-community affinity value to identify one or more relevant social communities for the question, wherein the question-community affinity value indicates an extent of affinity between the question and each of the plurality of candidate social communities, and wherein the question is available to each member of the group of candidate members to respond to the question when it is determined that the pre-existing online social community is one of the one or more relevant social communities.

10. The method of claim 9 , further comprising:
sorting each of the plurality of candidate social communities based on the question-community affinity value to identify the one or more relevant social communities from the plurality of candidate social communities; and
selecting one or more of the plurality of candidate social communities based on the question-community affinity value to identify the one or more relevant social communities from the plurality of candidate social communities.

11. The method of claim 9 , further comprising routing the question to the one or more relevant social communities based on the question-community affinity value.

12. The method of claim 9 , further comprising automatically notifying each member of the one or more relevant social communities about the question.

13. The method of claim 9 , further comprising calculating a running average using a numerical user-question affinity value and a numerical user-community affinity value to determine a numerical question-community affinity value.

14. The method of claim 9 , further comprising adaptively modifying the question-community affinity value based on one or more of historical information, natural language processing, and machine learning.

15. The method of claim 9 , wherein the pre-existing online social community includes one or more of an intranet social community and an internet social community.

16. The method of claim 9 , wherein one or more of the user-question affinity value, the user-community affinity value, and the question-community affinity includes a bi-directional evaluation value.

17. The method of claim 16 , wherein the user-question affinity value is based on a determination of affinity of the user for the question and a determination of affinity of the question for the user, and wherein the user-community affinity value is based on a determination of affinity of the user for a candidate social community and a determination of affinity of the candidate social community for the user.

18. The method of claim 9 , further comprising applying a threshold to determine one or more of the user-question affinity value, the user-community affinity value, and the question-community affinity value.

19. The method of claim 18 , wherein the threshold includes one or more of a predetermined frequency of occurrence with respect to user activity, a number of votes, and a number of candidate members in a candidate social community.

Assignees

• IBM

Inventors

• Oral Tolga
• Rucci Daniel
• Schaeck Thomas
• Todd Meggan H
• Weber Sara B

Classifications

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• G06F16/95 Primary

  Retrieval from the web · CPC title

• G06Q10/10 Primary

  Office automation; Time management · CPC title

• G06N5/02

  Knowledge representation; Symbolic representation · CPC title

• G06Q50/01

  Physics · mapped topic