Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment

Patent metadata

Field	Value
Publication number	US-9401998-B2
Application number	US-201213717209-A
Country	US
Kind code	B2
Filing date	Dec 17, 2012
Priority date	Dec 17, 2012
Publication date	Jul 26, 2016
Grant date	Jul 26, 2016

Abstract

A method to discriminate a signal as a DTMF digit is operative in a service provider having a VoIP-based media server. The media server accepts both in-band DTMF and RTP telephone events. A digit detection module receives as input a data stream that may include one or more DTMF digits. The module processes the input data stream and provides, as output, an indication of what digit(s) have been detected and from what source (e.g., in-band audio, an RTP 2833 telephone event, of both). The output is then further processed by a discrimination algorithm to make a final digit determination. If RTP telephone events are detected, the algorithm prefers them and ignores in-band DTMF until the call ends or the media is re-negotiated. The approach detects when duplicate digits of differing types are initially received and only accepts one of them, regardless of spacing or duration.

First claim

The invention claimed is:

1. A media server connectable to at least an Internet telephony carrier, the media server comprising:
a switch adapted to connect telephony devices during an outbound call;
processor coupled to the switch; and
memory, wherein the memory has stored therein instructions that, when executed by the processor, cause the processor to:
receive a data stream from the Internet telephony carrier during the outbound call, wherein the received data stream includes an in-band dual-tone multi-frequency (DTMF) event data and a real-time transport protocol (RTP) event data;
identify the Internet telephony carrier as being configured to send in-band DTMF event data;
discard the in-band DTMF event data from the data stream; and
identify a user input based on the modified data stream, wherein in response to the identified user input, the switch establishes the connection of the telephony devices.

2. The server of claim 1 , wherein the DTMF event data identifies a keypad digit selected by a target of the outbound call.

3. The server of claim 1 , wherein the in-band DTMF event data is discarded until media is re-negotiated with the Internet telephony carrier.

4. The server of claim 1 , wherein the in-band DTMF event data is discarded until the end of the outbound call.

5. The server of claim 1 , wherein the DTMF event data and the RTP event data have a same value.

6. The server of claim 1 , wherein the instructions further cause the processor to:
receive duplicate in-band DTMF signals; and
discard one of the duplicate in-band DTMF signals if a gap between a first one of the duplicate signals and a second one of the duplicate signals is below a configured threshold.

7. A method comprising:
connecting telephony devices, by a switch, during an outbound call;
receiving, by a processor coupled to the switch, a data stream from an Internet telephony carrier during the outbound call, wherein the received data stream includes an in-band dual-tone multi-frequency (DTMF) event data and a real-time transport protocol (RTP) event data;
identifying, by the processor, the Internet telephony carrier as being configured to send in-band DTMF event data;
discarding, by the processor, the in-band DTMF event data from the data stream; and
identifying, by the processor, a user input based on the modified data stream, wherein in response to the identified user input, the switch establishes the connection of the telephony devices.

8. The method of claim 7 , wherein the DTMF event data identifies a keypad digit selected by a target of the outbound call.

9. The method of claim 7 , wherein the in-band DTMF event data is discarded until media is re-negotiated with the Internet telephony carrier.

10. The method of claim 7 , wherein the in-band DTMF event data is discarded until the end of the outbound call.

11. The method of claim 7 , wherein the DTMF event data and the RTP event data have a same value.

12. The method of claim 7 further comprising:
receiving, by the processor, duplicate in-band DTMF signals; and
discarding, by the processor, one of the duplicate in-band DTMF signals if a gap between a first one of the duplicate signals and a second one of the duplicate signals is below a configured threshold.

Assignees

• Soundbite Communications Inc
• Genesys Telecommunications Laboratories Inc

Inventors

• Rienzo Christopher M
• Davis Brian P

Classifications

• H04Q1/453

  in which m-out-of-n signalling frequencies are transmitted · CPC title

• H04M7/1295 Primary

  Details of dual tone multiple frequency signalling · CPC title

• H04M3/5158

  in combination with automated outdialling systems (devices for signalling identity of wanted subscriber H04M1/26) · CPC title

• H04L65/65

  Network streaming protocols, e.g. real-time transport protocol [RTP] or real-time control protocol [RTCP] · CPC title