Automated banking machine that is operable to automatically detect and store service activities

Patent metadata

Field	Value
Publication number	US-9355532-B2
Application number	US-201414120334-A
Country	US
Kind code	B2
Filing date	May 14, 2014
Priority date	Nov 25, 2002
Publication date	May 31, 2016
Grant date	May 31, 2016

Abstract

In an example embodiment, an automated banking machine that is operable to detect signals corresponding to a plurality of service activities carried out on a transaction function device. Data representative of the plurality of service activities is stored in the transaction function device's data store.

First claim

The invention claimed is:

1. Apparatus comprising:
an automated banking machine that comprises
a reader,
a transaction function device, the transaction function device having a data store,
a computer associated with the machine and in communication with the transaction function device,
wherein the automated banking machine is operable to automatically cause financial transfers responsive at least in part to data read from data bearing records,
wherein the machine includes a reader that is operable to read data usable to identify a financial account,
wherein the computer is operable to cause a financial transfer from the financial account, and employs the transaction function device for the financial transfer responsive to determining that data read by the reader corresponds to a financial account on which a transaction is authorized to be conducted through operation of the machine,
wherein the machine is operable to detect signals corresponding to a plurality of service activities carried out on the transaction function device,
wherein data representative of the plurality of service activities corresponding to the detected signals is stored in the transaction function device's data store;
wherein the machine is operable to automatically sense at least some of the plurality of service activities carried out on the transaction function device;
wherein the machine is operable to automatically send data corresponding to the plurality of service activities carried out on the transaction function device to a service data collecting remote computer; and
wherein the service data collecting remote computer is operable to store data corresponding to the plurality of service activities carried out on the transaction function device in at least one remote service history data store.

2. The apparatus according to claim 1 , wherein the transaction function device is operable to one of a group consisting of dispense sheets from the machine, receive sheets to the machine, and both dispense sheets from the machine and receive sheets to the machine.

3. An apparatus comprising:
an automated banking machine that comprises
a reader,
a transaction function device, the transaction function device having a data store,
a computer associated with the machine and in communication with the transaction function device,
wherein the automated banking machine is operable to automatically cause financial transfers responsive at least in part to data read from data bearing records,
wherein the machine includes a reader that is operable to read data usable to identify a financial account,
wherein the computer is operable to cause a financial transfer from the financial account, and employs the transaction function device for the financial transfer responsive to determining that data read by the reader corresponds to a financial account on which a transaction is authorized to be conducted through operation of the machine,
wherein the machine is operable to detect signals corresponding to a plurality of service activities carried out on the transaction function device,
wherein data representative of the plurality of service activities corresponding to the detected signals is stored in the transaction function device's data store;
wherein the machine is operable to automatically sense at least some of the plurality of service activities carried out on the transaction function device; and
wherein the transaction function device includes a plurality of sensors,
wherein a first sensor is associated with a first device component,
wherein the first sensor is operable to detect service activity performed on the first device component,
wherein a second sensor is associated with a second device component, and
wherein the second sensor is operable to detect service activity performed on the second device component.

4. The apparatus according to claim 3 , wherein the first sensor is operable to detect service movement of the first device component, and
wherein the second sensor is operable to detect service movement of the second device component.

5. The apparatus according to claim 4 , wherein the first sensor includes a first motion sensor, and
wherein the second sensor includes a second motion sensor.

6. The apparatus according to claim 3 , wherein the first sensor is operable to detect a change in an electrical connection to an electrical part of the transaction function device.

7. The apparatus according to claim 6 , wherein the first sensor is operable to detect replacement of the electrical part with a replacement electrical part.

8. The apparatus according to claim 7 , wherein the first sensor is operable to detect identifying data associated with the replacement electrical part.

9. The apparatus according to claim 3 , wherein the transaction function device includes a device processor,
wherein the device processor is in operative connection with the transaction function device's data store,
wherein the device processor is operable to determine data representative of a particular service activity performed on the transaction function device responsive at least in part to data obtained from one of the first and second sensors, and
wherein the device processor is operable to cause data representative of the particular service activity to be stored in the at least one device data store.

10. The apparatus according to claim 9 , wherein the device processor is operable to perform a clock function,
wherein the device processor is operable to store data corresponding to a time value in associated relation with data corresponding to a particular service activity in the transaction function device's data store.

11. The apparatus according to claim 10 , wherein the data stored in the transaction function device's data store is usable to produce a timeline including a plurality of service activities carried out on the transaction function device and a relative time each such service activity was performed.

12. The apparatus according to claim 11 , wherein the automated banking machine further includes a display, and
wherein the display is operable to output at least one visual representation of the time line.

13. An apparatus comprising:
an automated banking machine that comprises
a reader,
a transaction function device, the transaction function device having a data store,
a computer associated with the machine and in communication with the transaction function device,
wherein the automated banking machine is operable to automatically cause financial transfers responsive at least in part to data read from data bearing records,
wherein the machine includes a reader that is operable to read data usable to identify a financial account,
wherein the computer is operable to cause a financial transfer from the financial account, and employs the transaction function device for the financial transfer responsive to determining that data read by the reader corresponds to a financial account on which a transaction is authorized to be conducted through operation of the machine,
wherein the machine is operable to detect signals corresponding to a plurality of service activities carried out on the transaction function device,

wherein data representative of the plurality of service activities corresponding to the detected signals is stored in the transaction function device's data store;
wherein the machine includes a plurality of sensors operable to automatically sense machine service activity on particular components of the transaction function device;
wherein the machine includes a processor;
wherein the processor is operable responsive at least in par

Assignees

• Diebold Self Service Sys
• Diebold Self Service Sys

Inventors

• Crews Timothy
• Thornberry Grant
• Ma Songtao
• Rowland Darla

Classifications

• G07F19/20

  Automatic teller machines [ATMs] · CPC title

• G07F19/206

  Software aspects at ATMs · CPC title

• G06Q20/405

  Establishing or using transaction specific rules · CPC title

• G07F19/209 Primary

  Monitoring, auditing or diagnose of functioning of ATMs · CPC title

• G06Q10/20

  Administration of product repair or maintenance · CPC title