Methods and systems for presenting prioritized incident content

Patent metadata

Field	Value
Publication number	US-9336675-B2
Application number	US-201414262889-A
Country	US
Kind code	B2
Filing date	Apr 28, 2014
Priority date	Apr 28, 2014
Publication date	May 10, 2016
Grant date	May 10, 2016

Abstract

Disclosed herein are methods and systems for presenting prioritized incident content. One embodiment takes the form of a method that includes receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders. The method also includes correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders. The method also includes prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions. The method also includes presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices.

First claim

What is claimed is:

1. A method comprising:
receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders;
correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders;
prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions; and
presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices;
wherein the prioritization criteria further includes media-session metadata associated with the one or more media sessions; and
further comprising tracking viewing data for inclusion in the media-session metadata, the viewing data including one or more of total number of viewings, frequency of viewings, recentness of most recent viewing, and identification of one or more viewers, wherein the prioritization criteria further includes the tracked viewing data.

2. The method of claim 1 , wherein correlating one or more of the received status alerts with one or more of the media sessions comprises correlating one or more of the received status alerts with one or more of the media sessions based at least in part on one or more of timestamp data, location data, and an incident identifier.

3. The method of claim 1 , wherein at least one of the received status alerts indicates a state of one or more sensors of one or more of the public-safety devices, wherein the prioritization criteria further includes the indicated status of the one or more sensors.

4. The method of claim 1 , wherein at least one of the received status alerts indicates a state of at least one of the public-safety responders, wherein the prioritization criteria further includes the indicated state of the at least one public-safety responder.

5. The method of claim 1 , wherein at least one of the received status alerts indicates incident-definition data, wherein the prioritization criteria further includes the indicated incident-definition data, wherein the indicated incident-definition data includes one or more of recentness of incident creation, incident type, an indication of users or equipment assigned to the incident, and incident location.

6. The method of claim 1 , wherein the prioritization criteria further includes one or more of a given status alert originating from dispatch, a frequency of receipt of one or more of the status alerts, and a severity level of one or more of the status alerts.

7. The method of claim 1 , wherein the media-session metadata indicates one or more of start time, stop time, duration, listing of participants, identification of media-session initiator, identification of source of media-session content, location of one or more participants, agency role of one or more participants, incident role of one or more participants, training history of one or more participants, work history of one or more participants, certifications of one or more participants, communication channel, and a group identifier.

8. The method of claim 1 , wherein the media-session metadata includes data derived from applying to one or more of the media sessions one or more of speech-data analysis, video-data analysis, image-data analysis, object-recognition analysis, activity-recognition analysis, and textual analysis, wherein the prioritization criteria further includes the derived data.

9. The method of claim 8 , wherein the derived data indicates an identification of one or more of a weapon, an object of interest, a person of interest, a voice of interest, a word of interest, a phrase of interest, a location of interest, a building of interest, a vehicle of interest, and a situation of interest.

10. The method of claim 1 , wherein the media-session metadata includes data indicative of a stress level of one or more individuals, wherein the prioritization criteria further includes the one or more indicated stress levels.

11. The method of claim 1 , wherein the prioritization criteria further includes a user-profile record that is associated with the public-safety communication device.

12. The method of claim 11 , wherein the user-profile record comprises data indicative of one or more of a user identifier, a user identity, an agency affiliation, an agency role, an incident role, a rank, a group identifier, and a hierarchical relationship.

13. The method of claim 11 , wherein the user-profile record comprises data indicative of a rule set associated with the user-profile record.

14. The method of claim 13 , wherein at least part of the rule set is user-configurable.

15. The method of claim 13 , wherein at least part of the rule set is not user-configurable.

16. The method of claim 1 , further comprising presenting one or more media sessions other than the prioritized media sessions, wherein presenting one or more of the prioritized media sessions comprises emphasizing via the user interface the one or more presented prioritized media sessions with respect to the one or more other media sessions.

17. The method of claim 1 , wherein presenting one or more of the prioritized media sessions comprises presenting at least one status alert as being correlated with at least one of the presented prioritized media sessions.

18. A system comprising:
a communication interface;
a processor; and
data storage containing instructions executable by the processor for causing the system to carry out a set of functions, the set of functions including:
receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders;
correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders;
prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions wherein the prioritization criteria further includes media-session metadata associated with the one or more media sessions;
presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices, and
tracking viewing data for inclusion in the media-session metadata, the viewing data including one or more of total number of viewings, frequency of viewings, recentness of most recent viewing, and identification of one or more viewers, wherein the prioritization criteria further includes the tracked viewing data.

Assignees

• Motorola Solutions Inc
• Motorola Solutions Inc

Inventors

• Miller Trent J
• Blanco Alejandro G
• Correal Neiyer S
• Costa Fabio M
• Douros Kenneth W
• Hiben Bradley M
• Kyperountas Spyros
• Lin Lin
• Rao Yadunandana N

Classifications

• H04L65/40

  Support for services or applications · CPC title

• H04L41/22

  comprising specially adapted graphical user interfaces [GUI] · CPC title

• H04M2242/04

  for emergency applications · CPC title

• H04W4/90

  Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS] · CPC title

• H04L67/306

  User profiles · CPC title