Efficient error reporting from an operator control panel of a storage apparatus

Patent metadata

Field	Value
Publication number	US-9269390-B2
Application number	US-25922205-A
Country	US
Kind code	B2
Filing date	Oct 26, 2005
Priority date	Oct 26, 2005
Publication date	Feb 23, 2016
Grant date	Feb 23, 2016

Abstract

Storage apparatus and related methods for managing removable media. A controller is configured to manage the removable media. A user interface is coupled to the controller for displaying errors. When an error displayed on the user interface is selected, the controller causes the user interface to display additional information related to the error from an event log. For example, when the error is selected, a complete error log for an individual error or a screen display showing all current errors, if there are multiple ones, is displayed.

First claim

What is claimed is:

1. A storage library device, comprising:
a housing;
a plurality of storage drives inside the housing;
a robotics assembly inside the housing to load and unload a removable media in a selected storage drive of the storage drives;
a controller inside the housing configured to control the robotics assembly;
components inside the housing; and
an operator panel on the housing, the operator panel to display a user interface provided by the controller for displaying errors for the components;
wherein, in response to user selection of an error displayed on the user interface, the controller is to cause the user interface to directly route a user to a complete error log for the selected error.

2. The storage library device of claim 1 , wherein the user interface comprises a web interface.

3. The storage library device of claim 1 , wherein the user interface comprises a command line interface.

4. The storage library device of claim 1 , wherein the errors that are displayed on the user interface comprise a user-selectable error banner, and wherein when the user-selectable error banner displayed on the user interface is user selected, the controller causes the user interface to directly route the user to the complete error log.

5. The storage library device of claim 1 , wherein the user interface on the operator control panel has a control element to run a diagnostic test of the storage library device.

6. The storage library device of claim 1 , wherein the components include first components and additional value added components, where the first components are provided by an original manufacturer of the storage library device, and the additional value added components are provided by a manufacturer different from the original manufacturer, and wherein the user interface is to display errors of both the first components and the additional value added components.

7. The storage library device of claim 6 , wherein the additional value added components include an interface manager and an interface controller, the interface manager to configure and manage the storage library device, and the interface controller to provide a communication path between a bus and the selected storage drive that is configured to receive the removable media.

8. The storage library device of claim 1 , wherein the robotics assembly is to selectively load and unload plural removable media in respective storage drives of the plurality of storage drives.

9. The storage library device of claim 1 , wherein the errors that are displayed on the user interface comprise an error banner, and wherein the controller is to directly route the user to the complete error log in response to the user touching the error banner on the user interface.

10. A method comprising:
providing a storage library device having a housing containing a robotics assembly and a plurality of storage drives, the robotics assembly to load and unload a removable storage media in a selected storage drive of the storage drives;
configuring a controller inside the housing to manage the robotics assembly;
providing an operator panel on the housing;
configuring the controller to display a user interface, in the operator panel, the user interface displaying errors of components in the storage library device;
displaying an error banner on the user interface in response to at least one error of at least one of the components; and
displaying content of an error log that relate to the at least one error in response to the error banner being touched without a user having to search multiple locations for the error log.

11. The method of claim 10 , wherein the user interface comprises a web interface.

12. The method of claim 10 , wherein the user interface comprises a command line interface.

13. The method of claim 10 , further comprising providing a control element in the user interface that is user selectable to run a diagnostic test of the storage library device.

14. The method of claim 10 , wherein the components include first components and an additional value added component, where the first components are provided by an original manufacturer of the storage library device, and the additional value added component is provided by a manufacturer different from the original manufacturer, wherein the user interface displays errors of both the first components and the additional value added component.

15. The method of claim 10 , wherein the robotics assembly is to selectively load and unload plural removable storage media in respective storage drives of the plurality of storage drives.

Assignees

• Reasoner Kelly J
• Ballard Curtis C
• Fleischmann Mike P
• Hewlett Packard Entpr Dev Lp

Inventors

• Reasoner Kelly J
• Ballard Curtis C
• Fleischmann Mike P

Classifications

• G06F11/1446

  Point-in-time backing up or restoration of persistent data · CPC title

• G11B27/34

  Indicating arrangements  {(indicating means incorporated in magazine or cassette G11B23/046 and G11B23/0875; indicating measured values in general G01D)} · CPC title

• G11B15/68 Primary

  Automatic cassette changing arrangements; {automatic tape changing arrangements} · CPC title

• G11B2220/90

  Tape-like record carriers · CPC title

• G11B27/36

  Monitoring, i.e. supervising the progress of recording or reproducing {(for digital recording G11B20/00 and s.gr.; for monitoring, testing or measuring of TV recorders of the type covered by H04N5/76 and subgroups, see H04N17/06)} · CPC title