Using quick response codes to generate an electronic consent database

Patent metadata

Field	Value
Publication number	US-9256774-B1
Application number	US-201213461541-A
Country	US
Kind code	B1
Filing date	May 1, 2012
Priority date	May 1, 2012
Publication date	Feb 9, 2016
Grant date	Feb 9, 2016

Abstract

Electronic consent for telemarketing calls can be obtained by soliciting consent from an individual using two-dimensional barcodes, such as quick response (“QR”) codes. The QR code can be printed on an advertisement and read by a smart phone. The reading of the QR code causes communication to be originated from the individual's smart phone for the purpose of requesting the individual to be contacted for a particular purpose. The communication can be construed by the enterprise as providing electronic consent for the enterprise to contact the individual with a subsequent telemarketing call. The sender's telephone number and other relevant information can be stored in an electronic consent database used to ensure compliance with appropriate marketing regulations.

First claim

The invention claimed is:

1. A non-transitory, computer readable medium storing computer-executable instructions thereon that when executed by a computer processor cause the computer processor to:
receive a short message service (“SMS”) message comprising an electronic consent for receiving at least one subsequent communication, the message sent by a camera-equipped mobile phone in response to reading a two dimensional barcode (“2D Barcode”) provided on an advertisement associated with an advertising campaign, wherein the 2D Barcode is encoded to indicate an action to be performed by the camera-equipped mobile phone, the action comprising transmitting text data encoded by the 2D Barcode uniquely identifying the advertising campaign and requesting a subsequent communication associated with a product or service indicated by the advertisement;
identify an originating telephone number associated with the SMS message;
determine a campaign identifier by analyzing the text data uniquely identifying the advertising campaign in the SMS message, wherein the campaign identifier identifies the advertising campaign;
store in a database the text data, the originating telephone number, the campaign identifier, and a received date indicating when the SMS message was received as proof of receiving the electronic consent;
receive a request for proof of the electronic consent, wherein the request for proof originates from a computer processing system in a call center and the request is associated with the originating telephone number; and
in response to receiving the request:
compare the originating telephone number to a list of do-not-call telephone numbers;
in response to the originating telephone number matching one of the do-not-call telephone numbers on the list, determine whether the received date is later than a second date on which the do-not-call telephone number on the list matching the originating telephone number was added to the list; and
in response to determining the received date is later than the second date, provide at least the campaign identifier to the computer processing system.

2. The non-transitory, computer readable medium of claim 1 , wherein the campaign identifier is uniquely associated with an enterprise.

3. The non-transitory, computer readable medium of claim 1 , wherein the subsequent communication is a SMS message sent to the mobile phone.

4. The non-transitory, computer readable medium of claim 1 , wherein the computer-executable instructions further cause the computer processor to set an expiration date of the electronic consent.

5. A computer implemented method for managing an electronic consent for receiving at least one subsequent communication provided by an individual to an enterprise, the method comprising:
receiving a short message service (“SMS”) message comprising the electronic consent sent by a camera-equipped mobile phone in response to reading a two dimensional barcode (“2D Barcode”) provided on an advertisement associated with an advertising campaign, wherein the 2D Barcode is encoded to indicate an action to be performed by the camera-equipped mobile phone, the action comprising transmitting text data encoded by the 2D Barcode uniquely identifying the advertising campaign and requesting a subsequent communication associated with a product or service indicated by the advertisement;
identifying an originating telephone number associated with the SMS message by a computer processor;
determining a campaign identifier by the computer processor analyzing the text data uniquely identifying the advertising campaign in the SMS message, wherein the campaign identifier identifies the advertising campaign;
storing in a database the text data, the originating telephone number, the campaign identifier, and a received date when the SMS message was received as proof of receiving the electronic consent;
receiving a request for proof of the electronic consent by the computer processor, wherein the request for proof originates from a call center and the request is associated with the originating telephone number; and
in response to receiving the request:
comparing the originating telephone number to a list of do-not-call telephone numbers by the computer processor;
in response to the originating telephone number matching one of the do-not-call telephone numbers on the list, determining by the computer processor whether the received date is later than a second date on which the do-not-call telephone number on the list matching the originating telephone number was added to the list; and
in response to determining the received date is later than the second date, providing at least the campaign identifier to the call center.

6. The method of claim 5 further comprising setting an expiration date of the electronic consent by the computer processor.

7. The method of claim 5 , wherein the subsequent communication is a SMS message sent to the mobile phone.

8. A system for recording an electronic consent received from a user for receiving at least one subsequent communication comprising:
a database; and
a processor configured to:
receive a short message service (“SMS”) message sent by a camera-equipped mobile phone in response to reading a two dimensional barcode (“2D Barcode”) provided on an advertisement associated with an advertising campaign, wherein the 2D Barcode is encoded for the camera-equipped mobile phone to perform an action, the action comprising transmitting text data encoded by the 2D Barcode uniquely identifying the advertising campaign and requesting a subsequent communication associated with a product or service indicated by the advertisement,
identify an originating telephone number associated with the SMS message,
determine a campaign identifier associated with the advertising campaign by analyzing the text data uniquely identifying the advertising campaign in the SMS message, and
store the text data, the originating telephone number, a received date, and the campaign identifier in the database;
receive a request for proof of the electronic consent, wherein the request for proof is originated from another system in a call center and the request is associated with the originating telephone number; and
in response to receiving the request:
retrieve the received date from the database;
compare the originating telephone number to a list of do-not-call telephone numbers;
in response to the originating telephone number matching one of the do-not-call telephone numbers on the list, determine whether the received date is later than a second date on which the do-not-call telephone number on the list matching the originating telephone number was added to the list; and
in response to determining the received date is later than the second date, provide at least the campaign identifier to the system in the call center.

9. The system of claim 8 , wherein the subsequent communication is a SMS message sent to the mobile phone.

10. The system of claim 8 , wherein the computer processor is further configured to set an expiration date of the electronic consent.

Assignees

• Koster Karl H
• Noble Systems Corp

Inventors

• Koster Karl H

Classifications

• G06K7/10821 Primary

  further details of bar or optical code scanning devices · CPC title

• H04M3/5231 Primary

  with call back arrangements · CPC title

• G06Q30/0267

  Wireless devices · CPC title

• H04N1/32144

  embedded in the image data, i.e. enclosed or integrated in the image, e.g. watermark, super-imposed logo or stamp · CPC title

• H04N2201/3271

  Printing or stamping · CPC title