Intelligent message processing

Patent metadata

Field	Value
Publication number	US-9251508-B2
Application number	US-96426710-A
Country	US
Kind code	B2
Filing date	Dec 9, 2010
Priority date	Dec 9, 2010
Publication date	Feb 2, 2016
Grant date	Feb 2, 2016

Abstract

Systems, methods, and devices for intelligent message processing are presented. With regard to a message, an intelligent message processor component (IMPC) can intelligently identify a desired file folder and archive the message in the folder in response to as little as one user interface (UI) control manipulation (e.g., click), when the intelligent message processor UI (IMPUI) is activated. When the IMPUI is activated, the IMPC automatically parses the message and identifies, or allows the user to identify, a keyword/phrase in the message. The IMPC automatically identifies the desired folder based on the identified keyword/phrase, and the user can click on the identified keyword/phrase to store the message in the identified file folder. The IMPUI also can comprise other UI controls that can, e.g., forward a message to another user, archive the message or related attachment in a remote storage destination, perform a customized message process, etc.

First claim

What is claimed is:

1. A system, comprising:
a processor; and
a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
parsing information associated with a message received from a sender communication device to facilitate determining a word associated with the message to be a keyword;
determining message processing controls, comprising a first message processing control and a second message processing control, that are able to facilitate processing of the message based on a result of the parsing of the information associated with the message, wherein the information associated with the message comprises a first information portion that is determined to be related to the first message processing control and a second information portion that is determined to be related to the second message processing control;
in response to determining that a cursor is hovering over the second information portion, initiating display of the second message processing control on a display screen in proximity to the second information portion to facilitate processing at least the second information portion of the message using the second message processing control;
determining the word is the keyword, based on a location of the word in the message and a defined parsing criterion relating to the location of the word in the message and a defined weighting factor associated with the location, to facilitate the processing of the message based on the keyword and the first message processing control that facilitates performing a message processing action; and
in response to a single manipulation of a user-interface control to drag a graphical representation of the keyword from the location in the message to move the graphical representation of the keyword over the first message processing control and release the graphical representation of the keyword onto the first message processing control,
activating the first message processing control to facilitate determining a file folder that is associated with a tag word that is associated with the keyword, based on the first message processing control, and
storing the information associated with the message in the file folder that is associated with the tag word that is associated with the keyword, in response to the determining the file folder based on the activating of the first message processing control, without presenting the file folder on the display screen, wherein it is determined that the file folder is an only file folder associated with the keyword.

2. The system of claim 1 , wherein the first message processing control is an archive control that facilitates storage of the information associated with the message, and wherein the parsing the information associated with the message further comprises parsing the information associated with the message to facilitate determining the word to be the keyword based on the word satisfying another defined parsing criterion that indicates the word is potentially associated with the file folder stored in a data store, and the determining the word is the keyword further comprises determining the word is the keyword based on the defined parsing criterion relating to the defined weighting factor associated with the location relative to respective weighting factors associated with other locations in the message.

3. The system of claim 2 , wherein the operations further comprise:
receiving input information indicating selection of a file attached to the message and selection of the keyword in the message; and
storing the file in the file folder associated with the tag word that matches the keyword based on the archive control.

4. The system of claim 1 , wherein the single manipulation of the user-interface control is a single mouse click, and wherein the operations further comprise:
receiving input information indicating the selection of the keyword in the message, wherein the input information is the single mouse click, and wherein the storing the information associated with the message further comprises storing the information associated with the message in the file folder associated with the tag word that matches the keyword in response to the single mouse click.

5. The system of claim 1 , wherein the operations further comprise:
determining another word in a second message is another keyword, in response to parsing message data associated with the second message; and
in response to a single mouse click on the other keyword,
activating a third message processing control to facilitate storing the second message, and
storing the second message in another file folder that is associated with another tag word that is associated with the other keyword, based on the third message processing control, without presenting the other file folder on the display screen.

6. The system of claim 1 , wherein the message processing controls comprise a television control that facilitates presentation of a media file attached to the message on a television, and wherein the operations further comprise initiating presenting the media file on the television based on the television control.

7. The system of claim 1 , wherein the operations further comprise:
determining whether the second message processing control and a third message processing control are to be included in the message processing controls to present on the display screen based on the information associated with the message and historical information relating to user activity with regard to processing of messages presented on the display screen, wherein the information associated with the message comprises a third information portion that is determined to be related to the third message processing control; and
determining that the second message processing control is to be included in the message processing controls and the third message processing control is not to be included in the message processing controls based on a result of an analysis of the historical information relating to the user activity indicating that the second message processing control is utilized on a more frequent basis than the third message processing control.

8. The system of claim 1 , wherein the operations further comprise:
generating a custom message processing control in response to function-related information received via a user interface from a user identity, wherein the function-related information specifies a message processing function to be performed on the message in response to the custom message processing control being selected.

9. The system of claim 1 , wherein the set of message processing controls comprise a store-linked-page control that facilitates access and storage of an online page associated with a link contained in the message, and wherein the operations further comprise:
in response to the store-linked-page control being selected,
accessing the online page associated with the link; and
storing information associated with the online page in the file folder in a data store, based on the keyword associated with the message matching the tag word associated with the file folder.

10. The system of claim 1 , wherein the message processing controls comprise an assistant control that facilitates forwarding the message to a message box associated with a specified recipient identity, and wherein the operations further comprise generating a forwarding message comprising a portion of the message and instruction information to provide an instruction for handling of the message by the specified recipient identity, in response to the assistant control being selected.

11. The system of claim 1 , wherein the op

Assignees

• Bishop Michael L
• At & T Ip I Lp

Inventors

• Bishop Michael L

Classifications

• G06F40/103 Primary

  Formatting, i.e. changing of presentation of documents (automatic justification G06F40/189; automatic line break hyphenation G06F40/191) · CPC title

• G06F16/176

  Support for shared access to files; File sharing support · CPC title

• G06F16/168

  Details of user interfaces specifically adapted to file systems, e.g. browsing and visualisation, 2d or 3d GUIs (query results presentation G06F16/156) · CPC title

• G06Q10/107 Primary

  Computer-aided management of electronic mailing [e-mailing] · CPC title

• G06F3/0486

  Drag-and-drop · CPC title