Self-learning automated information technology change risk prediction
US-2024414064-A1 · Dec 12, 2024 · US
US9230240B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9230240-B2 |
| Application number | US-201113011127-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jan 21, 2011 |
| Priority date | Jan 21, 2011 |
| Publication date | Jan 5, 2016 |
| Grant date | Jan 5, 2016 |
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Official abstract text for this publication.
A method of determining a communications contact relevance for a user includes: analyzing stored contact information of a plurality of contacts with which the user can at least one of receive information from or transmit information to; analyzing context information relevant to likelihoods of imminent communication by the user with the contacts, the context information including information different from ones of the contacts with which the user most recently communicated, the context information further including present user context information and at least one of present context or historical context associated with each of the contacts, respectively; and determining the likelihoods of imminent communication between the user and the contacts based on the context information.
Opening claim text (preview).
What is claimed is: 1. A method of determining a communications contact relevance for a user, the method comprising: analyzing stored contact information of for contacts with which the user can at least one of receive or transmit information; analyzing context information relevant to likelihoods of imminent communication by the user with the contacts, the context information including information different from ones of the contacts with which the user most recently communicated, the context information further including the user's present context information and contacts context information including at least one of present context or historical context associated with each of the contacts, respectively; and determining the likelihoods of imminent communication between the user and the contacts based on an analysis of the present context information of the user, including the user's present location determined using a satellite-based location determination system and frequency with which the user has interacted with one or more of the contacts at or near the user's present location, relative to the contacts context information associated with the each of the contacts in order to reorganize a contact list of the contacts according to the determined likelihoods of imminent communication between the user and the contacts. 2. The method of claim 1 further comprising presenting a prioritized list of the contacts to the user based on the likelihoods of imminent communication. 3. The method of claim 2 wherein the prioritized list indicates combinations of at least some of the contacts and communication types. 4. The method of claim 1 further comprising prompting the user to contact at least one of the contacts based on the context information. 5. The method of claim 4 wherein the prompting includes suggesting a communication type. 6. The method of claim 1 wherein the context information includes at least one of: contact present location, contact historical location, time of day, day of week, day of year, holiday/non-holiday, a historical communication pattern of the user with at least some of the contacts, a historical communication type for communications between the user and a particular contact of the contacts, a calendared event, security settings associated with the contacts, frequencies of communication with each of the contacts, the frequencies of communication with each of the contacts combined with location of the user, a relationship between the user and each of the contacts, type of contact, present active application of the user, a user preference, a contact's preference setting, or a contact's permission setting. 7. The method of claim 1 further comprising organizing stored communications based on the determined likelihoods of imminent communication. 8. The method of claim 1 wherein the context information includes information as to the contacts with which the user most recently communicated. 9. The method of claim 1 , wherein analyzing context information comprises: analyzing content of a present communication reviewed by the user to determine weightings to give to at least one of the contacts that the user may wish to communicate with based on substance of the content of the present communication. 10. The method of claim 1 , wherein the contacts context information comprises a movement trace of at least one of the contacts, determined using a satellite-based positioning system, to determine historical location over time of the at least one of the contacts. 11. An apparatus comprising: a memory storing context information; and a processor communicatively coupled to the memory and configured to: analyze stored contact information for contacts with which a user of the apparatus can at least one of receive or transmit information; analyze the context information relevant to likelihoods of imminent communication by a user of the apparatus with the contacts, the context information including information different from ones of the contacts with which the user most recently communicated, the context information further including the user's present context information and contacts context information including at least one of present context or historical context associated with each of the contacts, respectively; and determine the likelihoods of imminent communication between the user and the contacts based on an analysis of the present context information of the user, including the user's present location determined using a satellite-based location determination system and frequency with which the user has interacted with one or more of the contacts at or near the user's present location, relative to the contacts context information associated with the each of the contacts in order to reorganize of a contact list of the contacts according to the determined likelihoods of imminent communication between the user and the contacts. 12. The apparatus of claim 11 wherein the processor is further configured to present a prioritized list of the contacts to the user based on the likelihoods of imminent communication. 13. The apparatus of claim 11 wherein the context information includes at least one of: contact present location, contact historical location, time of day, day of week, day of year, holiday/non-holiday, a historical communication pattern of the user with at least some of the contacts, a historical communication type for communications between the user and a particular contact of the contacts, a calendared event, security settings associated with the contacts, frequencies of communication with each of the contacts, the frequencies of communication with each of the contacts combined with location of the apparatus, a relationship between the user and each of the contacts, type of contact, present active application of the apparatus, a user preference, a contact's preference setting, or a contact's permission setting. 14. The apparatus of claim 11 wherein the processor is further configured to organize stored communications based on the determined likelihoods of imminent communication. 15. The apparatus of claim 11 further comprising a network interface communicatively coupled with the processor, and wherein the processor is further configured to mine the context information from a wide area network via the network interface. 16. A computer program product residing on a non-transitory processor-readable medium and comprising processor-readable instructions configured to cause a processor to: analyze stored contact information for contacts with which a user of the computer program product can at least one of receive or transmit information; analyze context information relevant to likelihoods of imminent communication by the user with the contacts, the context information including information different from ones of the contacts with which the user most recently communicated, the context information further including the user's present context information and contacts context information including at least one of present context or historical context associated with each of the contacts, respectively; and determine the likelihoods of imminent communication between the user and the contacts based on an analysis of the present context information of the user, including the user's present location determined using a satellite-based location determination system and frequency with which the user has interacted with one or more of the contacts at or near the user's present location, relative to the contacts context information associated with the each of the contacts in order to reorganize a con
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