Interactive Voice Response Valet
US-2016344870-A1 · Nov 24, 2016 · US
US9178993B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9178993-B2 |
| Application number | US-201314025167-A |
| Country | US |
| Kind code | B2 |
| Filing date | Sep 12, 2013 |
| Priority date | Mar 17, 2011 |
| Publication date | Nov 3, 2015 |
| Grant date | Nov 3, 2015 |
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Official abstract text for this publication.
A line connection apparatus is disclosed. A hold/release recognition part records first person identification information by corresponding to second person identification information in a connection database stored in a storage part when a hold is recognized. The first person identification information identifies a first person who holds a line. The second person identification information identifies a second person for whom the line is held. The connection database maintains a state of holding a line and releasing a hold of the line. The connection control part refers to the connection control database and has a first person terminal of the first person in a hold state based on the first person identification information, which is corresponded to the second person identification information indicated by a re-connection request, in response to the re-connection request conducted by a same second person after the line is disconnected in the hold state.
Opening claim text (preview).
What is claimed is: 1. A line connection apparatus, comprising: a processor; and a storage part; wherein the processor includes: a hold/release recognition part configured to record first person identification information by corresponding to second person identification information in a connection database stored in the storage part when a hold is recognized, the first person identification information identifying a first person who holds a line, the second person identificat…
Electricity · mapped topic
Electricity · mapped topic
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