Assistive agent

Patent metadata

Field	Value
Publication number	US-9130900-B2
Application number	US-201313841294-A
Country	US
Kind code	B2
Filing date	Mar 15, 2013
Priority date	Mar 15, 2013
Publication date	Sep 8, 2015
Grant date	Sep 8, 2015

Abstract

A system and method for providing automated assistance for a user using a computing device comprises, receiving a user request for assistance. The system and method can include determining semantics of the user request and identifying at least one domain, at least one task, and at least one parameter for the user request. The system and method can include accessing one or more semantic web services through an application and determine at least one responsive answer such as to respond to the user request.

First claim

What is claimed is:

1. A method for providing assistance to a user, comprising:
receiving a user request for assistance from a mobile device;
determining semantics of the user request and identifying at least one domain, at least one task, and at least one parameter for the user request by parsing the user request to identify representations of meaning or interpretation of the user request along with location and user personal information captured by the mobile device including telephone, texting, and user activity;
accessing one or more semantic web services, each service accessed through an application program interface (API) to retrieve data matching the at least one domain, at least one task, and at least one parameter;
identifying, generating, or providing personalized recommendations for activities, products, services,
presenting possible responses to the user by interact with the semantic web services by calling the services through the API and extracting one or more options or suggestions from the semantic web services through the API and confirming user responses by accessing a text messaging API or a phonebook API;
determining at least one responsive answer; and
responding to the user request.

2. The method of claim 1 , wherein the web service comprises the web ontology language.

3. The method of claim 1 , wherein the web service comprises RDF.

4. The method of claim 1 , comprising retrieving answers from web services that collect user generated data.

5. The method of claim 1 , comprising scheduling meetings, create reminders, check stocks, sports scores, and the weather.

6. The method of claim 1 , comprising determining user intent from user queries and incorporate user intent data to fine-tune future responses.

7. The method of claim 1 , comprising retrieving the user's current location and provides information and options based on the current location, whether at work, school, or on vacation.

8. The method of claim 1 , comprising obtaining a ticket, pass or reservation based on the user request.

9. The method of claim 1 , comprising inferencing personal information including calendar entries and completes a task based on the personal information.

10. The method of claim 1 , comprising receiving user generated content and performing machine learning to extract clusters and dimensions and recommending activities for the user based on multidimensional matching.

11. The method of claim 1 , comprising interviewing a user to elicit profile and interests.

12. The method of claim 1 , wherein the API supports communication with a recommendation engine.

13. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

14. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

15. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

16. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

17. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

18. The method of claim 1 , comprising recommending potential matching romantic interests for the user.

19. A system, comprising:
a computing device that captures profile and interests in accordance with previous requests received from the user;
a server in communication with the computing device, the server accessing the one or more semantic web services through an application program interface (API) to perform functions and operations initiated using a user interface on the computing device, the server performing operations including adding a contact, removing a contact, setting an alarm, making a telephone call, sending a text message or email message, adding a calendar event, providing suggestions to the user, the server initiating, activating, or interfacing with any semantic web services on the computing device via the API;
an ontology associated with the semantic web services that integrates models, components, or data with representations of a restaurant and meal event having a dining domain model linked to restaurant concept and meal event concept, including
event planning task flow models for planning of events independent of domains, applied to a domain-specific event;
general event planning task flow models including nodes representing events and concepts involved in planning events with node meal event; and
dialog flow models for relating and unifying various components to handle constraint in the dialog flow model as part of a cluster of nodes representing meal event concept; and
a model of a restaurant reservation service associated with the dialog flow for getting values required for that service to perform a transaction and linked or related to a general dialog flow model for asking the user about the constraints for a transaction.

20. A system to assist a user, comprising:
a computing device that captures profile and interests in accordance with previous requests received from the user; and
a server in communication with the computing device, the server accessing the one or more semantic web services through an application program interface (API) to perform functions and operations initiated using a user interface on the computing device, the server performing operations including adding a contact, removing a contact, setting an alarm, making a telephone call, sending a text message or email message, adding a calendar event, providing suggestions to the user, the server initiating, activating, or interfacing with any semantic web services on the computing device via the API,
wherein the computing device applies a current location of the user to the user intent to provide at least one location based response to the user for personalization based on a user current location and wherein the computing device retrieves answers from the web services and user generated recommendations and obtains ticket, pass or reservation, on behalf of user, in accordance with the request received from the user.

Assignees

• Tran Bao

Inventors

• Tran Bao

Classifications

• H04L67/02 Primary

  based on web technology, e.g. hypertext transfer protocol [HTTP] · CPC title

• G06Q50/10 Primary

  Services · CPC title

• G06Q10/0631

  Resource planning, allocation, distributing or scheduling for enterprises or organisations · CPC title

• G06Q10/1093

  Calendar-based scheduling for persons or groups · CPC title