Message processing method and apparatus, electronic device, storage medium, and program product
US-2024388548-A1 · Nov 21, 2024 · US
Multimedia collaboration in live chat
US9130892B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9130892-B2 |
| Application number | US-201213532363-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jun 25, 2012 |
| Priority date | Jun 25, 2012 |
| Publication date | Sep 8, 2015 |
| Grant date | Sep 8, 2015 |
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- Title
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- Abstract
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Abstract
Official abstract text for this publication.
A system may initiate a chat session between a first user device and a second user device, may receive a desired attribute associated with a multimedia item, and may provide information associated with multimedia items based on the desired attribute. The system may receive a selection of information associated with a multimedia item, may provide the multimedia item to the first user device based on the selection, and may enable the first user device to share the multimedia item with the second user device via the chat session. The system may receive an annotation to the multimedia item to generate an annotated multimedia item, and may enable the first user device and the second user device to share the annotated multimedia item via the chat session.
First claim
Opening claim text (preview).
What is claimed is: 1. A device, comprising: one or more processors to: initiate a chat session between an agent device and a customer device; receive, from the agent device, information identifying a plurality of attributes associated with a plurality of multimedia items; compare the plurality of attributes to a plurality of multimedia item attributes associated with the plurality of multimedia items; rank the plurality of multimedia items based on a quantity of the plur…
Assignees
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Classifications
Electricity · mapped topic
- H04L51/04Primary
Electricity · mapped topic
Electricity · mapped topic
Physics · mapped topic
Physics · mapped topic
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Frequently asked questions
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- What does patent US9130892B2 cover?
- A system may initiate a chat session between a first user device and a second user device, may receive a desired attribute associated with a multimedia item, and may provide information associated with multimedia items based on the desired attribute. The system may receive a selection of information associated with a multimedia item, may provide the multimedia item to the first user device base…
- Who is the assignee on this patent?
- Singh Amit, Young Chad E, Li Minbao, and 5 more
- What technology area does this patent fall under?
- Primary CPC classification H04L51/04. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Sep 08 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).