Systems, methods, and media for sharing information with vendor applications in secure environments
US-2024403071-A1 · Dec 5, 2024 · US
US9110752B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9110752-B2 |
| Application number | US-201213546825-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jul 11, 2012 |
| Priority date | Jul 11, 2012 |
| Publication date | Aug 18, 2015 |
| Grant date | Aug 18, 2015 |
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The disclosure generally describes computer-implemented methods, software, and systems for resolving issues with applications accessed through portals. A computer-implemented method includes providing an enterprise portal page to a mobile device including at least one link associated with a native mobile device application; identifying an issue associated with activation of the at least one link associated with the native mobile device application within the enterprise portal page, where the issue results from the native application being unavailable at the mobile device; identifying a device type of the mobile device on which the issue occurred; and providing information for resolving the issue to a user interface on the mobile device to correct the issue, including at least one suggested link for downloading the native mobile device application associated with the identified issue, the at least one suggested link is selected based on the identified issue and the identified device type.
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method comprising: providing an enterprise portal page to a mobile device, the enterprise portal page including at least one link associated with a native mobile device application for execution on the mobile device, wherein the at least one link includes an instruction to trigger execution of the native mobile device application on the mobile device; identifying an issue associated with activation, received at the mobile device, of…
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