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US-2024380936-A1 · Nov 14, 2024 · US
Methods and apparatus for customizing video services provided to customers in hotels
US9106940B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9106940-B2 |
| Application number | US-201113238986-A |
| Country | US |
| Kind code | B2 |
| Filing date | Sep 21, 2011 |
| Priority date | Sep 19, 2011 |
| Publication date | Aug 11, 2015 |
| Grant date | Aug 11, 2015 |
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Abstract
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Methods and apparatus facilitating sharing of customer information known to a video service provider which services a customer's home, with a hotel chain at which the customer is staying as a guest, are described. Disclosure of information about the customer's home service may, and in some embodiments is, limited to information directly related to providing the customer personalized video service. Information known about a guest by the guest's home video service provider is extended to the hotel by allowing that guest's home channel-watching preferences to be retrieved and stored within the hotel system. Based on the information retrieved from the cable operator or other service provider, when a guest is checked into a room, the STB (or other video-delivery/rendering device) used at the hotel is customized so that, channels are made available on the TV for channel surfing in the manner normally seen at the guest's home.
First claim
Opening claim text (preview).
What is claimed is: 1. A method of providing video services, the method comprising: storing video service information relating to customers in a customer database located at a service provider site, said customer database including, for each of a plurality of customers of said service provider: customer identification information and video service information including at least one of: i) customized program channel ordering information; ii) channel numbering information indicating…
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Electricity · mapped topic
Electricity · mapped topic
Electricity · mapped topic
Electricity · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US9106940B2 cover?
- Methods and apparatus facilitating sharing of customer information known to a video service provider which services a customer's home, with a hotel chain at which the customer is staying as a guest, are described. Disclosure of information about the customer's home service may, and in some embodiments is, limited to information directly related to providing the customer personalized video servi…
- Who is the assignee on this patent?
- Hayashi Michael, Gould Kenneth, Time Warner Cable Entpr Llc
- What technology area does this patent fall under?
- Primary CPC classification H04N21/25891. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Aug 11 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).