Self-service terminal

Patent metadata

Field	Value
Publication number	US-9082114-B2
Application number	US-201113194493-A
Country	US
Kind code	B2
Filing date	Jul 29, 2011
Priority date	Jul 29, 2011
Publication date	Jul 14, 2015
Grant date	Jul 14, 2015

Abstract

A self-service terminal comprising: a terminal body defining a transaction fulfillment area, and a terminal head. The terminal head extends from the terminal body and defines a transaction request area transverse to the transaction fulfillment area. The transaction request area and transaction fulfillment area create a customer zone.

First claim

What is claimed is:

1. A self-service terminal comprising:
a terminal body having a substantially vertical transaction surface with a transaction fulfillment area containing apertures operable to receive and dispense transaction media, and
a terminal head extending substantially horizontally from the substantially vertical transaction surface and including a display having a display surface oriented generally vertically and transverse to the substantially vertical transaction surface, the display operable to electronically display transaction information;
wherein the terminal head is coupled to the terminal body by an arm extending transversely and substantially horizontally from the substantially vertical transaction surface; and wherein the self-service terminal is operable to process a financial transaction.

2. A self-service terminal according to claim 1 , wherein the terminal body comprises a security enclosure defining apertures for media transfer.

3. A self-service terminal according to claim 2 , wherein the security enclosure is encased by a fascia defining the apertures of the fulfillment area, and wherein the apertures of the fulfillment area are closable and aligned with the apertures for media transfer.

4. A self-service terminal according to claim 1 , wherein the terminal body is approximately waist-high for an average adult person, and provides an upper surface that can be used as a table surface.

5. A self-service terminal according to claim 1 , wherein the terminal head is cantilevered from the terminal body.

6. A self-service terminal according to claim 1 , wherein the arm defines a channel, and includes power and signal wires routed therethrough to connect a power supply in the terminal body with the terminal head.

7. A self-service terminal according to claim 6 , wherein the arm houses a receipt printer and defines a receipt aperture through which receipts are provided to a customer.

8. A self-service terminal according to claim 1 , wherein the terminal head further comprises: a touch-sensitive panel overlying the display and in registration therewith, a token reader, and an encrypting keypad.

9. A self-service terminal according to claim 1 , wherein the terminal head is oriented at an angle to vertical.

10. A self-service terminal according to claim 1 , wherein the terminal head provides a transaction request area in substantially one plane, transverse to the substantially vertical transaction surface, and the terminal head is adjustable horizontally to allow a customer to change the angle between the one plane and the surface.

11. A method of providing a transaction at a self-service terminal, the method comprising:
receiving financial transaction instructions at a transaction request area of a terminal head through a touch-sensitive panel overlying a display of the terminal head and in registration therewith;
conveying the received transaction instructions to a terminal body through an arm extending transversely and substantially horizontally between the terminal head and the terminal body;
obtaining authorization for the transaction; and
fulfilling the transaction at a transaction fulfillment area of the terminal body, where the transaction fulfillment area includes apertures operable to receive and dispense transaction media and is within a substantially vertical transaction surface of the terminal body, and wherein the display has a display surface oriented generally vertically and transverse to the substantially vertical transaction surface; operable to electronically display the transaction information.

12. A method according to claim 11 , wherein the method comprises the further step of providing an indication on the transaction request area to direct a customer to the transaction fulfillment area to fulfill the transaction.

13. A bank branch comprising:
a plurality of self-service terminals according to claim 1 , each self-service terminal body being integrated into a teller position.

14. A self-service terminal comprising:
a terminal body defining a transaction fulfillment area containing apertures operable to receive and dispense transaction media, and
a terminal head including a display device operable to electronically display transaction information extending from the terminal body and defining a transaction request area transverse to the transaction fulfillment area to create a customer zone defined on one side by the transaction fulfillment area and on another side by the transaction request area;
wherein the terminal head is coupled to the terminal body by an arm extending transversely and substantially horizontally from the terminal body;
wherein the arm defines a channel, and includes power and signal wires routed therethrough to connect a power supply in the terminal body with the terminal head; and
wherein the arm houses a receipt printer and defines a receipt aperture through which receipts are provided to a customer; and wherein the self-service terminal is operable to process a financial transaction.

Assignees

• Colley Andrew
• Swaine Stephen W
• Ncr Corp

Inventors

• Colley Andrew
• Swaine Stephen W

Classifications

• G06Q20/20

  Point-of-sale [POS] network systems · CPC title

• G06Q20/10

  specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems · CPC title

• G06Q20/123

  Shopping for digital content · CPC title

• G06Q20/18 Primary

  involving self-service terminals [SST], vending machines, kiosks or multimedia terminals · CPC title

• G07F19/205

  Housing aspects of ATMs · CPC title