Package delivery guidance and assistance system using vehicle sensor data
US-12179782-B2 · Dec 31, 2024 · US
Method and apparatus for providing reference content
US9075499B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9075499-B2 |
| Application number | US-201213594160-A |
| Country | US |
| Kind code | B2 |
| Filing date | Aug 24, 2012 |
| Priority date | Aug 24, 2012 |
| Publication date | Jul 7, 2015 |
| Grant date | Jul 7, 2015 |
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- Title
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- Abstract
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Abstract
Official abstract text for this publication.
An interactive grid display presented on a communications device offers a frontline representative of an enterprise or other user at a work site access to information for addressing a client's request. Available information is sorted and selected via the interactive grid based on a number of primary categories that are identified along one dimension of the grid and a number of subcategories identified along another dimension of the grid. Information is presented in the interactive grid directly, for example, typically without requiring the user to conduct a search for the information. In response to a user selecting a point on the grid for the category and sub-category that best matches the information desired by the representative, based on grid intersection for appropriate primary and secondary categories, the device interface drills down to obtain more specific information for presentation to the user.
First claim
Opening claim text (preview).
What is claimed is: 1. A method comprising: at a communications device at a work site of an enterprise, obtaining frequently requested information pertaining to products or services offered by the enterprise, from a database that stores the information; and providing the frequently requested information to a user of the communications device via an interactive multi-dimensional grid display of the communications device, the interactive multi-dimensional grid display including a…
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Classifications
Physics · mapped topic
Physics · mapped topic
- G06F3/0481Primary
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
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Frequently asked questions
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- What does patent US9075499B2 cover?
- An interactive grid display presented on a communications device offers a frontline representative of an enterprise or other user at a work site access to information for addressing a client's request. Available information is sorted and selected via the interactive grid based on a number of primary categories that are identified along one dimension of the grid and a number of subcategories ide…
- Who is the assignee on this patent?
- Chakrabarty Madhavi M, Bowie Fraser G, Thomas Nathaniel C, and 1 more
- What technology area does this patent fall under?
- Primary CPC classification G06F3/0481. Mapped technology areas include Physics.
- When was this patent published?
- Publication date Tue Jul 07 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).