System for scheduling routing rules in a contact center based on forcasted and actual interaction load and staffing requirements
US-9210033-B2 · Dec 8, 2015 · US
US9065720B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9065720-B2 |
| Application number | US-201313794886-A |
| Country | US |
| Kind code | B2 |
| Filing date | Mar 12, 2013 |
| Priority date | Mar 12, 2013 |
| Publication date | Jun 23, 2015 |
| Grant date | Jun 23, 2015 |
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A method includes: confirming a wireless communication link between a medical device and a mobile computing device hosting an application; requesting identifying data for the medical device via the wireless communication link; and receiving identifying data for the medical device via the wireless communication link in response to the request. The method further includes: presenting an option to register the medical device on a display of the mobile computing device; receiving an affirmative indication to register the medical device; requesting input of patient identifiable data for a user of the medical device in response to receiving the affirmative indication to register; receiving patient identifiable data for the user of the medical device in response to the request for input; forming registration data from the patient identifiable data and the identifying data; and registering the medical device with a manufacturer of the medical device using the registration data.
Opening claim text (preview).
What is claimed is: 1. An automated method for registering a medical device via an application residing on a mobile computing device, comprising: confirming, by the mobile computing device, a wireless communication link between the medical device and the mobile computing device hosting the application; requesting, by the mobile computing device, identifying data for the medical device via the wireless communication link; receiving, by the mobile computing device, identifying d…
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