Management system and method for an image forming apparatus configured to identify and report failures related to forming an image
US-9218143-B2 · Dec 22, 2015 · US
US9052859B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9052859-B2 |
| Application number | US-201313788634-A |
| Country | US |
| Kind code | B2 |
| Filing date | Mar 7, 2013 |
| Priority date | Mar 7, 2013 |
| Publication date | Jun 9, 2015 |
| Grant date | Jun 9, 2015 |
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Methods and systems use print drivers to automatically record identifications (IDs) of the computerized devices and applications that provided different printable items to the print drivers. The methods and systems automatically send the IDs of the computerized devices and applications that provided the different printable items to an analytics engine. The methods herein automatically produce metrics based the computerized devices and applications used to generate the different printable items using the analytics engine.
Opening claim text (preview).
What is claimed is: 1. A method comprising: receiving, into computerized device, instructions to print a printable item; automatically activating a print driver on said computerized device in response to said instructions to print said printable item; automatically recording, by said print driver, identifications of said computerized device, an application providing said printable item to said print driver, and additional information, said additional information comprising a v…
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