Method for establishing a callback telecommunication connection
US-9531874-B2 · Dec 27, 2016 · US
System and method for avoiding hold times on a telephone call
US9036802B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9036802-B2 |
| Application number | US-201414325092-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jul 7, 2014 |
| Priority date | Jun 20, 2007 |
| Publication date | May 19, 2015 |
| Grant date | May 19, 2015 |
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Abstract
Official abstract text for this publication.
A method and system including receiving a communication from a source, the communication including a request to connect to a destination, connecting, via a communication link, to the destination, detecting an event on the communication link to the destination, and connecting the source to the destination after detecting the event.
First claim
Opening claim text (preview).
What is claimed is: 1. A method, comprising: receiving, at an intermediary, a communication from a source, the communication including an indication that the source is waiting in a queue during an attempt to connect to a destination, the communication further connecting the intermediary to the destination via a communication link; disconnecting the source after receiving the communication; detecting an event on the communication link to the destination in response to the notif…
Assignees
Inventors
Classifications
Electricity · mapped topic
Electricity · mapped topic
- H04M3/48Primary
Electricity · mapped topic
- H04M3/4283Primary
Electricity · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US9036802B2 cover?
- A method and system including receiving a communication from a source, the communication including a request to connect to a destination, connecting, via a communication link, to the destination, detecting an event on the communication link to the destination, and connecting the source to the destination after detecting the event.
- Who is the assignee on this patent?
- At & T Ip Ii Lp, At & T Ip Ii Lp
- What technology area does this patent fall under?
- Primary CPC classification H04M3/48. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue May 19 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).