Error resolution for interactions with user pages
US-2024320079-A1 · Sep 26, 2024 · US
System and method for identifying problems via a monitoring application that repetitively records multiple separate consecutive files listing launched or installed applications
US8996916B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8996916-B2 |
| Application number | US-201213587855-A |
| Country | US |
| Kind code | B2 |
| Filing date | Aug 16, 2012 |
| Priority date | Aug 16, 2011 |
| Publication date | Mar 31, 2015 |
| Grant date | Mar 31, 2015 |
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Abstract
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A system and method for discovering fault conditions such as conflicts between applications and an operating system, driver, hardware, or a combination thereof, installed in mobile computing devices uses a mobile device running a diagnostic application. A list of applications that were launched or installed during a time period prior to an operational disruption is retrieved. A data table of combinations of incompatible programs and drivers is used to analyze the list of the applications that were launched or installed to create a list of potential fault-causing interactions due to software incompatibilities of software installed in the mobile computing device. A knowledge database is updated with data identifying at least one of the potential fault-causing interactions. Further disclosed is a computer program that identifies hardware-created or software-created problems and operational disruptions in mobile computing devices by collecting data on incompatibilities in particular mobile computing devices on the internet.
First claim
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I claim: 1. A method, comprising: retrieving, via a computing device, from a mobile computing device having a wireless data connection, a list of applications that were launched or installed on the mobile computing device during a time period prior to an operational disruption, the list of applications generated via a monitoring application running on the mobile computing device, wherein the monitoring application repetitively records multiple separate consecutive files listing ap…
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Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
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Frequently asked questions
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- What does patent US8996916B2 cover?
- A system and method for discovering fault conditions such as conflicts between applications and an operating system, driver, hardware, or a combination thereof, installed in mobile computing devices uses a mobile device running a diagnostic application. A list of applications that were launched or installed during a time period prior to an operational disruption is retrieved. A data table of co…
- Who is the assignee on this patent?
- Huang George C, Future Dial Inc
- What technology area does this patent fall under?
- Primary CPC classification G06F11/079. Mapped technology areas include Physics.
- When was this patent published?
- Publication date Tue Mar 31 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).