Resolution of contact names

Patent metadata

Field	Value
Publication number	US-8996491-B2
Application number	US-201213708251-A
Country	US
Kind code	B2
Filing date	Dec 7, 2012
Priority date	Dec 7, 2012
Publication date	Mar 31, 2015
Grant date	Mar 31, 2015

Abstract

Mechanisms are provided to permit a first person (e.g., Tom) to be in a communication session (e.g., a chat session) with a second person (e.g., George) and to select a contact's name (e.g., Harry), and immediately set up another communication (e.g., a chat session) with the selected contact (e.g., Harry). Since there may be multiple contacts having the same name as the selected contact, e.g., “Harry”, mechanisms are provided to communicate with a desired person (e.g., “Harry Smith” and not “Harry Jones”). The mechanisms may make such a determination based on “Harry Smith” being the more likely person that Tom, the first person, desires to communicate with (e.g., based on a context of Tom and/or Harry Smith).

First claim

What is claimed is:

1. A method implemented in a computer system for providing prioritized contact communications, the method comprising:
identifying, by the computer system, a plurality of contact lists comprising at least a first contact list and a second contact list, wherein the first contact list comprises contact information for at least a first person and the second contact lists comprises contact information for at least a second person;
identifying, by the computer syst…

Assignees

• IBM

Inventors

• Bitonti Thomas F
• Bouknight Jr Wendell J
• Price Dana L

Classifications

• G06Q10/107 Primary

  Physics · mapped topic

• G06F17/30554 Primary

  Physics · mapped topic

• G06F16/248 Primary

  Physics · mapped topic