Management system and method for an image forming apparatus configured to identify and report failures related to forming an image
US-9218143-B2 · Dec 22, 2015 · US
US8994989B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8994989-B2 |
| Application number | US-201113157226-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jun 9, 2011 |
| Priority date | Jun 11, 2010 |
| Publication date | Mar 31, 2015 |
| Grant date | Mar 31, 2015 |
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A management server capable of communicating with a providing apparatus via a network and using a function provided by the providing apparatus includes a reception unit configured to receive failure information from the image forming apparatus, and a notification unit configured to perform notification for arranging maintenance of the image forming apparatus according to the failure information received from the image forming apparatus, wherein the management server does not arrange the maintenance of the image forming apparatus if it can be identified that the failure is caused by the providing apparatus based on the received failure information.
Opening claim text (preview).
What is claimed is: 1. A management system comprising: an image forming apparatus and a management server configured to communicate with the image forming apparatus via a network, wherein the image forming apparatus is capable of communicating with a providing apparatus via a network and is further capable of using a function provided by the providing apparatus, and includes: a determination unit configured to determine whether a failure detected by the image forming apparatus…
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
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