Methods and systems for providing status updates associated with one or more pending orders

Patent metadata

Field	Value
Publication number	US-8990863-B2
Application number	US-32910208-A
Country	US
Kind code	B2
Filing date	Dec 5, 2008
Priority date	Dec 5, 2008
Publication date	Mar 24, 2015
Grant date	Mar 24, 2015

Abstract

A system and method in accordance with exemplary embodiments may receive, at a set top box, one or more user request messages to display order status information from an input device. The system and method may then output, to a display device, the order status information in response to receiving the one or more user request messages. Further, the system and method may receive, at the set top box, one or more user selection messages from the input device. Even further, the system and method may transmit, to a server, one or more order status update request messages based on the one or more user selection messages received via a network. The system and method may output, to the display device, order status update information in response to the one or more order status update request messages.

First claim

The invention claimed is:

1. A method, comprising:
receiving, at a set top box, one or more user request messages to display order status information from an input device, wherein the order status information indicates a status of a technician's arrival at a customer's premises based on the current location of the technician as determined by a Global Positioning System;
outputting, to a display device, the order status information in response to receiving the one or more user re…

Assignees

• Pandey Siddharth
• Verizon Patent & Licensing Inc

Inventors

• Pandey Siddharth

Classifications

• H04N21/47815 Primary

  Electricity · mapped topic

• H04N7/17318

  Electricity · mapped topic