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Pseudo-remote terminal IOTA mobile diagnostics and electronic customer care
US8977968B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8977968-B2 |
| Application number | US-46814506-A |
| Country | US |
| Kind code | B2 |
| Filing date | Aug 29, 2006 |
| Priority date | Aug 29, 2006 |
| Publication date | Mar 10, 2015 |
| Grant date | Mar 10, 2015 |
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Abstract
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A system is provided that includes a portable electronic device and a customer care system. The customer care system is configured to remotely communicate with the portable electronic device. The customer care system is operable to receive an indication of content displayed on a display of the portable electronic device. The customer care system is operable to communicate a signal to the portable electronic device that the portable electronic device interprets as input to keys on the portable electronic device by a user of the portable electronic device.
First claim
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What is claimed is: 1. A system comprising: a processor; a customer care system configured to: remotely communicate with a portable electronic device using Open Mobile Alliance Device Management (OMA-DM) protocol, receive an indication of content displayed on a display of the portable electronic device through the OMA-DM protocol, communicate an input signal to the portable electronic device through the OMA-DM protocol such that the portable electronic device interprets the input s…
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Frequently asked questions
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- What does patent US8977968B2 cover?
- A system is provided that includes a portable electronic device and a customer care system. The customer care system is configured to remotely communicate with the portable electronic device. The customer care system is operable to receive an indication of content displayed on a display of the portable electronic device. The customer care system is operable to communicate a signal to the portab…
- Who is the assignee on this patent?
- Fan Guoxin, Peddireddy Sudheer Kumar, Budhati Vani, and 1 more
- What technology area does this patent fall under?
- Primary CPC classification H04W24/06. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Mar 10 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).