Error resolution for interactions with user pages
US-2024320079-A1 · Sep 26, 2024 · US
US8977909B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8977909-B2 |
| Application number | US-201213553399-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jul 19, 2012 |
| Priority date | Jul 19, 2012 |
| Publication date | Mar 10, 2015 |
| Grant date | Mar 10, 2015 |
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An information handling system (IHS) diagnostic system includes a user IHS that is coupled to a network and operable to generate a log file that is associated with a user IHS error. A distributed processing IHS is coupled to the user IHS through the network and operable to receive the log file generated by the user IHS over the network. That log file is then stored on a plurality of node IHS's in the distributed processing IHS. When a job request is received from the user IHS over the network, a job associated with the job request is performed on the log file using the plurality of node IHS's to create a job result. The job result that includes at least one cause of the user IHS error is then provided to the user IHS.
Opening claim text (preview).
What is claimed is: 1. An information handling system (IHS) diagnostic system, comprising: a user IHS that is coupled to a network and configured to generate a log file that includes log data and that is associated with a user IHS error; and a distributed processing IHS that is coupled to the user IHS through the network, wherein the distributed processing IHS is configured to: receive the log file generated by the user IHS over the network; clean the log file by removing a s…
Physics · mapped topic
Physics · mapped topic
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