Method for detecting an issue with an industrial printer
US-12153368-B2 · Nov 26, 2024 · US
US8977142B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8977142-B2 |
| Application number | US-201313739837-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jan 11, 2013 |
| Priority date | Jul 9, 2012 |
| Publication date | Mar 10, 2015 |
| Grant date | Mar 10, 2015 |
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A malfunction inferring apparatus includes an obtaining unit and an inferring unit. The obtaining unit obtains, from a first image forming apparatus and a second image forming apparatus which are used alternatively with each other by plural users, a first usage status of the first image forming apparatus and a second usage status of the second image forming apparatus. If a first change occurs in the first usage status and if a second change corresponding to the first change occurs in the second usage status, the inferring unit infers that a malfunction has occurred in any one of the first image forming apparatus and the second image forming apparatus, in accordance with the first usage status and the second usage status obtained by the obtaining unit.
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What is claimed is: 1. A malfunction inferring apparatus comprising: an obtaining unit configured to obtain, from a first image forming apparatus and a second image forming apparatus which are used alternatively with each other by a plurality of users, a first usage history of the first image forming apparatus and a second usage history of the second image forming apparatus; and an inferring unit configured to, in response to a first change occurring in the first usage history a…
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
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