System for generating automated responses for issue tracking system and multi-platform event feeds
US-2024414113-A1 · Dec 12, 2024 · US
Forwarding un-responded to instant messages to electronic mail
US8972504B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8972504-B2 |
| Application number | US-94147407-A |
| Country | US |
| Kind code | B2 |
| Filing date | Nov 16, 2007 |
| Priority date | Nov 16, 2007 |
| Publication date | Mar 3, 2015 |
| Grant date | Mar 3, 2015 |
How to read this patent
A practical reading order for non-experts. Skip the full description unless you need deep technical detail.
- Title
What the patent document calls the invention.
- Abstract
A short plain-language summary of the technical disclosure.
- Assignees and inventors
Who owns or filed the patent and who is credited as inventor.
- Key dates
Filing, priority, publication, and grant dates set the timeline.
- First independent claim
The legal scope of protection — read this for what is actually claimed.
- CPC / IPC classifications
Technology tags used to group this patent with similar filings.
- Citations and related patents
Prior art links and similar publications in this corpus.
Abstract
Official abstract text for this publication.
A method of forwarding an instant message to electronic mail can begin with determining availability of an instant messaging client for a recipient. The method can continue with sending the instant message to the instant messaging client for the recipient. The method can include not receiving a reply to the instant message within a pre-defined period of time. The method can further include sending an electronic mail message including the instant message to the recipient upon reaching the pre-defined period of time.
First claim
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method of forwarding an instant message to electronic mail, the method comprising: determining availability of an instant messaging client for a recipient; sending the instant message to the instant messaging client for the recipient; not receiving a reply to the instant message within a pre-defined period of time; upon reaching the pre-defined period of time, determining that the instant message is not a salutation message and t…
Assignees
Inventors
Classifications
Electricity · mapped topic
- H04L51/046Primary
Electricity · mapped topic
- G06Q10/107Primary
Physics · mapped topic
Electricity · mapped topic
- H04L12/581Primary
Electricity · mapped topic
Patent family
Related publications grouped by family.
External sources
Next steps
Free tools are coming soon. Tell us what you want to track and we'll notify you.
Frequently asked questions
Answers are generated from the same data shown on this page.
- What does patent US8972504B2 cover?
- A method of forwarding an instant message to electronic mail can begin with determining availability of an instant messaging client for a recipient. The method can continue with sending the instant message to the instant messaging client for the recipient. The method can include not receiving a reply to the instant message within a pre-defined period of time. The method can further include send…
- Who is the assignee on this patent?
- Kao Titus, Portner Eric S, Weir Robert C, and 1 more
- What technology area does this patent fall under?
- Primary CPC classification H04L51/046. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Mar 03 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).