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Provision of support services as a service
US8965801B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8965801-B2 |
| Application number | US-75155910-A |
| Country | US |
| Kind code | B2 |
| Filing date | Mar 31, 2010 |
| Priority date | Mar 31, 2010 |
| Publication date | Feb 24, 2015 |
| Grant date | Feb 24, 2015 |
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Abstract
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A method of providing support services as a service is presented. For example, the method includes providing to a service provider one or more service modules operative to provide the support services to the service provider. The one or more service modules are provided by one or more suppliers of the support services and include instruction code operative to be performed on a processor device and one or more application programming interfaces operative for programmatic access to the one or more service module. The service modules may further include one or more user interfaces operative for interactive access to a respective service module. The one or more service modules may include, for example, one or more of a profile service module, an offering service module, a customer service module, a process service module, a user interface service module and a revenue service module.
First claim
Opening claim text (preview).
What is claimed is: 1. A method of providing support services as a service, comprising: a first service provider maintaining a plurality of service modules that are configured to provide business support services as a service to other service providers, wherein the plurality of service modules include one or more application programming interfaces that are configured to enable programmatic access to the plurality of service modules by the other service providers; and the first s…
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Physics · mapped topic
Electricity · mapped topic
Electricity · mapped topic
Physics · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US8965801B2 cover?
- A method of providing support services as a service is presented. For example, the method includes providing to a service provider one or more service modules operative to provide the support services to the service provider. The one or more service modules are provided by one or more suppliers of the support services and include instruction code operative to be performed on a processor device …
- Who is the assignee on this patent?
- Yu Deng, Head Michael Reuben, Kochut Andrzej, and 4 more
- What technology area does this patent fall under?
- Primary CPC classification G06Q10/00. Mapped technology areas include Physics.
- When was this patent published?
- Publication date Tue Feb 24 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).