Systems and methods for playing recorded announcements

Patent metadata

Field	Value
Publication number	US-8953752-B2
Application number	US-201113030064-A
Country	US
Kind code	B2
Filing date	Feb 17, 2011
Priority date	Feb 17, 2011
Publication date	Feb 10, 2015
Grant date	Feb 10, 2015

Abstract

The invention features a computer-implemented method for playing back an announcement message to a user device. The method includes initiating, by a computing device, an announcement session in response to a user device establishing communication with the computing device and determining, by the computing device, the announcement message to be played back to the user device. The method includes loading, by the computing device, into a queue associated with the announcement session, a descriptor referencing a memory buffer on the computing device. The memory buffer includes a plurality of memory partitions, each memory partition storing at least one portion of the announcement message encoded at a different rate. The method includes the computing device scheduling play back of the announcement message, playing the announcement message to the user device at a first rate and receiving a request from the user device for playback at a second rate.

First claim

What is claimed is:

1. A computer-implemented method for playing back an announcement message to a user device, comprising: initiating, by a computing device, an announcement session in response to a user device establishing communication with the computing device; determining, by the computing device, the announcement message to be played back to the user device; loading, by the computing device, into a queue associated with the announcement session, a descriptor referencing a memory buffer on the computing device, the memory buffer comprising a plurality of memory partitions, each memory partition storing at least one portion of the announcement message encoded at a different rate; encoding the at least one portion of the announcement message at a plurality of different rates to produce at least one code word for each of the different rates; storing the at least one code word corresponding to a first rate at an offset from a starting address of the memory partition corresponding to the first rate; storing the at least one code word corresponding to a second rate at the same offset from a starting address of the memory partition corresponding to the second rate; scheduling, by the computing device, play back of the announcement message; playing, by the computing device, the announcement message to the user device at the first rate; and receiving, by the computing device, a request from the user device for playback of the announcement message at the second rate.

2. The computer-implemented method of claim 1 wherein said memory buffer includes a first portion of said announcement encoded for playback at different rates, a first one of said plurality of memory partitions including a first encoded version of said first portion of said announcement, encoded for playback at said first rate, a second one of said plurality of memory partitions including a second encoded version of said first portion of said announcement, encoded for playback at said second rate.

3. The computer-implemented method of claim 2 further comprising associating, by the computing device, the request with the announcement session, said associating including updating a playback pointer of the announcement session in response to the request by:
determining a playback address in a memory buffer referenced by the playback pointer before the request, the playback address corresponding to the first rate;
determining a starting address of a memory partition in the memory buffer associated with the first rate;
computing an offset between the playback address and the starting address;
determining a second starting address of a second memory partition in the memory buffer associated with the second rate; and
displacing the second starting address by the offset to update the playback address and the playback pointer.

4. The computer-implemented method of claim 2 further comprising associating, by the computing device, the request with the announcement session, said associating including updating a playback pointer of the announcement session in response to the request by changing a portion of the playback pointer to be the same as data included in the request that identifies a memory partition associated with the second rate.

5. The computer-implemented method of claim 2 further comprising associating, by the computing device, the request with the announcement session, said associating including changing state information of the announcement session from the first rate to the second rate in response to the request.

6. The computer-implemented method of claim 1 wherein each memory partition comprises an identical partition size.

7. The computer-implemented method of claim 1 wherein the memory buffer includes a descriptor referencing a next memory buffer in a linked list of memory buffers for storing consecutive portions of the announcement message.

8. The computer-implemented method of claim 1 wherein initiating the announcement session comprises identifying an announcement ID that links the user device to the announcement session.

9. The computer-implemented method of claim 1 further comprising playing back, by an announcement player, the announcement message at the second rate from an address in memory referenced by a playback pointer of the announcement session.

10. The computer-implemented method of claim 9 wherein scheduling the play back further comprises:
creating an announcement task including an announcement ID associated with the announcement session; and
storing the announcement task in an announcement ID buffer for execution by the announcement player in a first-in-first-out manner.

11. The computer-implemented method of claim 1 further comprising:
receiving, by the computing device, a signaling from the user device;
identifying, by the computing device, the announcement session associated with the user device;
flushing, by the computing device, the queue of the announcement session in response to the signaling; and
loading, by the computing device, a descriptor into the queue, the descriptor referencing at least one different announcement message.

12. The computer-implemented method of claim 1 wherein the announcement message is encoded in one of G.711format, G.72X format, or AMR format.

13. The computer-implemented method of claim 1 wherein the announcement message comprises a tone sample.

14. The computer-implemented method of claim 1 wherein the descriptor includes at least one of a pointer referencing the memory buffer, a codec type of the announcement message, a characteristic of the memory buffer, or a flag indicating whether to send a notice to the computing device after the announcement message has been sent to the user device.

15. The computer-implemented method of claim 1 wherein scheduling play back of the announcement message further comprises scheduling the play back at a periodic interval specified by the announcement session.

16. A computing device for playing back an announcement message to a user device, comprising: a central processing unit for initiating an announcement session in response to a user device establishing communication with the computing device, the central processing unit is adapted to determine the announcement message to be played back to the user device; a memory buffer comprising a plurality of memory partitions, each memory partition storing at least a portion of the announcement message at a different rate, said at least one portion of the announcement message being encoded at a plurality of different rates to produce at least one code word for each of the different rates; said memory storing the at least one code word corresponding to a first rate being stored at an offset from a starting address of the memory partition corresponding to the first rate; said memory storing the at least one code word corresponding to the second rate at the same offset from a starting address of the memory partition corresponding to the second rate; a queue associated with the announcement session for storing a descriptor referencing the memory buffer; a scheduler for scheduling the play back of the announcement message; an announcement player in communication with the scheduler and the queue for playing back the announcement message to the user device at the first rate; and a processing unit for receiving a request from the user device to playback the announcement message at the second rate.

17. The computing device of claim 16 wherein the announcement session, in response to the request, updates state information of the announcement session from the first rate to the second r

Assignees

• Li Shiping
• Perreault John A
• Yu Xiang
• Sonus Networks Inc

Inventors

• Li Shiping
• Perreault John A
• Yu Xiang

Classifications

• H04M7/129 Primary

  Details of providing call progress tones or announcements · CPC title

• H04M7/0072 Primary

  Speech codec negotiation (H04L65/1069 takes precedence) · CPC title