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US-12137102-B2 · Nov 5, 2024 · US
Methods and systems for provisioning access to customer organization data in a multi-tenant system
US8949939B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8949939-B2 |
| Application number | US-201113220486-A |
| Country | US |
| Kind code | B2 |
| Filing date | Aug 29, 2011 |
| Priority date | Oct 13, 2010 |
| Publication date | Feb 3, 2015 |
| Grant date | Feb 3, 2015 |
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Abstract
Official abstract text for this publication.
Methods and systems are described for providing support representative access to applications deployed in an enterprise network environment. An access provisioning system defines a support user class in a user profile database for an application executed on an organization partition within the network. The support user is granted read only privileges to metadata of the application. An organization administrator can grant support personnel access to the application as a support user, thus the ability to view, analyze, and possibly modify the metadata. The access provisioning system generates a Security Assertion Markup Language (SAML) assertion upon request by the support personnel to enable access to the data to the extent of the granted privileges. The SAML protocol includes authentication of the support representative as an authorized support user within the system.
First claim
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method for controlling access to data for an organization stored in a multi-tenant system hosted on a server computer accessible over a network, the method comprising: defining administrative privileges for a support user within a management organization that maintains the data for the organization stored in the multi-tenant system on the server computer, wherein the support user is authorized to access the data of the organization acc…
Assignees
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Classifications
- H04L63/105Primary
Electricity · mapped topic
- G06F21/629Primary
Physics · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US8949939B2 cover?
- Methods and systems are described for providing support representative access to applications deployed in an enterprise network environment. An access provisioning system defines a support user class in a user profile database for an application executed on an organization partition within the network. The support user is granted read only privileges to metadata of the application. An organizat…
- Who is the assignee on this patent?
- Peddada Prasad, Salesforce Com Inc
- What technology area does this patent fall under?
- Primary CPC classification H04L63/105. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Feb 03 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).