Methods, systems, and products for security services

Patent metadata

Field	Value
Publication number	US-8937658-B2
Application number	US-57943609-A
Country	US
Kind code	B2
Filing date	Oct 15, 2009
Priority date	Oct 15, 2009
Publication date	Jan 20, 2015
Grant date	Jan 20, 2015

Abstract

Methods, systems, and products are disclosed for notification of alarms in security systems. An alarm is detected in a security system. An alarm code is associated to a camera, and video data is retrieved from the camera. An alarm notification address is retrieved and the video data is sent to the IP alarm notification address.

First claim

What is claimed is:

1. A method, comprising:
receiving, at a monitoring server, a packetized alarm message sent from an Internet protocol address assigned to a security system;
determining, by the monitoring server, an alarm code from the packetized alarm message;
retrieving, by the monitoring server, camera permissions associated with the Internet protocol address of the security system, the camera permissions defining permissible geographical locations from which remote access is permitted to cameras during the alarm condition detected by the security system;
determining, by the monitoring server, a global positioning system location associated with a video request is permitted by the camera permissions;
selecting, by the monitoring server, a permissible camera from the camera permissions;
sending, from the monitoring server, the video request over a packet data network to the Internet protocol address assigned to the security system, the video request requesting video data associated with the alarm code;
receiving, at the monitoring server, the video data associated with the alarm code of an alarm detected by the security system;
querying, by the monitoring server, a central notification database for the Internet protocol address assigned to the security system, the central notification database associating different Internet protocol addresses assigned to different security systems to different notification addresses;
retrieving, by the monitoring server, one of the different notification addresses associated with the Internet protocol address assigned to the security system; and
sending, from the monitoring server, the video data to the one of the different notification addresses to alert of the alarm detected by the security system.

2. The method of claim 1 , further comprising:
querying a microphone table for the alarm code, the microphone table associating different outputs of different microphones to different alarm codes; and
retrieving an output of one of the different microphones that is associated with the alarm code.

3. The method of claim 1 , further comprising:
retrieving a list of conference addresses;
establishing a shared communication that conferences each address in the list of conference addresses with the video data.

4. The method of claim 1 , further comprising receiving a manually created instruction sent from the one of the different notification addresses to manually activate the security system.

5. The method of claim 1 , further comprising receiving a cancellation message sent from the one of the different notification addresses to cancel the alarm detected by the security system.

6. The method of claim 1 , further comprising a personalized set of rules associated with the Internet protocol address assigned to the security system, the personalized set of rules defining different thresholds of sensory outputs at which personalized alerts are sent to the one of the different notification addresses.

7. The method of claim 1 , further comprising:
receiving a temperature output detected by a temperature sensor;
retrieving a heat rule that compares the temperature output to a threshold value;
downloading a weather report in response to the temperature output exceeding the threshold value, the weather report associated with a physical address of the security system; and
sending the weather resort in an alert message to the one of the different notification addresses.

8. The method of claim 1 , further comprising:
determining glass breakage from an output of a sensor to the security system;
retrieving a rule to download names of businesses that repair glass;
sending the names of the businesses in an alert message to the one of the different notification addresses.

9. A system, comprising:
a processor; and
a memory storing code that when executed causes the processor to perform operations, the operations comprising:
receiving a packetized alarm message sent from an Internet protocol address assigned to a security system;
retrieving an alarm code from the packetized alarm message;
retrieving camera permissions associated with the Internet protocol address of the security system, the camera permissions defining permissible geographical locations from which remote access is permitted to cameras during the alarm condition detected by the security system;
determining a global positioning system location associated with a video request is permitted by the camera permissions;
selecting a permissible camera from the camera permissions;
sending the video request over a packet data network to the Internet protocol address, the video request requesting video data associated with the alarm code;
receiving the video data associated with the alarm code of an alarm detected by the security system;
querying a central notification database for the Internet protocol address, the central notification database associating different Internet protocol addresses assigned to different alarm systems to different notification addresses;
retrieving one of the different notification addresses associated with the Internet protocol address assigned to the security system; and
sending the video data to the one of the different notification addresses to alert of the alarm detected by the security system.

10. The system of claim 9 , wherein the operations further comprise:
detecting smoke from an output of a sensor to the security system;
retrieving a rule to download names of businesses that repair smoke damage; and
sending the names of the businesses in an alert message to the one of the different notification addresses.

11. The system of claim 9 , wherein the operations further comprise:
determining simultaneous availability of both a wireline connection to the Internet protocol address of the security system and a wireless connection to the Internet protocol address of the security system; and
preferring the wireline connection for a call to the Internet protocol address of the security system.

12. The system of claim 9 , wherein the operations further comprise:
determining unavailability of a wireline connection to the Internet protocol address of the security system; and
routing a call into a wireless network to a wireless address associated with the Internet protocol address of the security system.

13. The system of claim 9 , wherein the operations further comprise:
determining unavailability of a wireline connection to the Internet protocol address of the security system;
determining unavailability of a wireless connection to the Internet protocol address of the security system;
entering a reversion condition in response to a loss of communication between the monitoring server and the security system;
retrieving a reversion address in response to the loss of communication; and
sending a reversion message to the reversion address alerting of the loss of communication between the monitoring server and the security system.

14. The system of claim 9 , wherein the operations further comprise receiving a health and safety designation in the packetized alarm message, the health and safety designation prioritizing the packetized alarm message over other traffic.

15. The system of claim 9 , wherein the operations further comprise receiving a back-up power message indicating the security system is electrically powered by a back-up power source during an outage of an electrical grid.

16. The system of claim 15 , wherein the operations further comprise subsequently receiving a grid power message that electrical power has been restored from the e

Assignees

• Hicks Iii John Alson
• Huslak Nicholas S
• Aromando James
• Cercena Michael D
• Connell Francis John
• Mueller Mark W
• Sharma Deva-Datta
• Shrewsbury J Kirk
• At & T Ip I Lp

Inventors

• Hicks Iii John Alson
• Huslak Nicholas S
• Aromando James
• Cercena Michael D
• Connell Francis John
• Mueller Mark W
• Sharma Deva-Datta
• Shrewsbury J Kirk

Classifications

• G08B25/004

  Alarm propagated along alternative communication path or using alternative communication medium according to a hierarchy of available ways to communicate, e.g. if Wi-Fi® not available use GSM · CPC title

• G08B13/19656 Primary

  Network used to communicate with a camera, e.g. WAN, LAN, Internet · CPC title

• H04N7/181 Primary

  for receiving images from a plurality of remote sources · CPC title

• G08B19/005

  combined burglary and fire alarm systems · CPC title

• G08B13/19658

  Telephone systems used to communicate with a camera, e.g. PSTN, GSM, POTS · CPC title