Knowledge management for solution design during sales and pre-sales

Patent metadata

Field	Value
Publication number	US-8935239-B2
Application number	US-201213684805-A
Country	US
Kind code	B2
Filing date	Nov 26, 2012
Priority date	Nov 26, 2012
Publication date	Jan 13, 2015
Grant date	Jan 13, 2015

Abstract

Techniques, a system and an article of manufacture for designing integrated enterprise solutions. A method includes aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests, segmenting the multiple work-products into multiple segments based on content category, annotating each of the multiple segments with a tag based on one or more semantic associations with the content of each of the segments, adding each of the segments and each of the tags into a database, performing a search in the database to identify a set of one or more of the segments with at least one tag that corresponds to content of a current solution request, and ranking each of the segments in the set based on a degree of semantic matching with one or more parts of the current solution request.

First claim

What is claimed is:

1. A computer-implemented method for identifying one or more solution segments in response to a current solution request, at least a portion of the method being performed by a computing device comprising at least one processor, the method comprising:
aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests;
segmenting the multiple work-products into multiple segments based on content category;…

Assignees

• IBM

Inventors

• Mukherjee Debdoot
• D Lima David C
• Ghosal Sugata
• Gupta Monika
• Sinha Vibha S

Classifications

• G06Q10/0637 Primary

  Physics · mapped topic

• G06Q10/101

  Physics · mapped topic