Reuse of on-demand enterprise system customization knowledge utilizing collective experience

US8935191B2 · US · B2

Patent metadata
FieldValue
Publication numberUS-8935191-B2
Application numberUS-201213462693-A
CountryUS
Kind codeB2
Filing dateMay 2, 2012
Priority dateMay 2, 2012
Publication dateJan 13, 2015
Grant dateJan 13, 2015

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Abstract

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Systems and methods allow sharing and reuse of acquired customization knowledge of enterprise systems, utilizing collective customization experience. Particular embodiments employ Case-Based Reasoning (CBR) principles to manage customization experience in the context of both Software as a Service (SaaS) and Platform as a Service (PaaS) environments. Collective customization knowledge may be explicitly retrieved, adapted, shared, reused, and/or traded between tenants, partners, and optionally provider(s), of on-demand enterprise systems. A previous customization case stored within an experience base, may include one or more of the following: information allowing annotation of price information for trading the previous customization case (e.g. to another tenant); information restricting visibility of the previous customization case within the experience base; information defining a rating for the previous customization case within a community; information capturing a reuse frequency of the previous customization case; and/or information rendering anonymous at least a portion of the previous customization case.

First claim

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What is claimed is: 1. A method comprising: providing an experience base comprising a stored customization case previously used by a first entity to customize an enterprise system for a first tenant, wherein the stored customization case is in a case representation model that includes a customization problem and a customization solution comprising an adaptation pattern category, the stored customization case further including, information configured to restrict inter-tenant visib…

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What does patent US8935191B2 cover?
Systems and methods allow sharing and reuse of acquired customization knowledge of enterprise systems, utilizing collective customization experience. Particular embodiments employ Case-Based Reasoning (CBR) principles to manage customization experience in the context of both Software as a Service (SaaS) and Platform as a Service (PaaS) environments. Collective customization knowledge may be exp…
Who is the assignee on this patent?
Allgaier Matthias, Sap Ag
What technology area does this patent fall under?
Primary CPC classification G06N5/04. Mapped technology areas include Physics.
When was this patent published?
Publication date Tue Jan 13 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
What related patents are in patentsdb?
We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).