System and method for managing emergency requests
US-9215734-B2 · Dec 15, 2015 · US
US8934883B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8934883-B2 |
| Application number | US-201314047870-A |
| Country | US |
| Kind code | B2 |
| Filing date | Oct 7, 2013 |
| Priority date | Nov 24, 2008 |
| Publication date | Jan 13, 2015 |
| Grant date | Jan 13, 2015 |
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A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.
Opening claim text (preview).
What is claimed is: 1. A method comprising: identifying a bridged-line group, the bridged-line group including a first user associated with a first mobile device and a second user associated with a second mobile device; generating a rule for designating the first user as a monitoring user for the bridged-line group, wherein the rule specifies that the first user is designated as the monitoring user when the first mobile device is in a pre-determined location; receiving a call…
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