System for generating automated responses for issue tracking system and multi-platform event feeds
US-2024414113-A1 · Dec 12, 2024 · US
Message processing method, terminal and system
US8930481B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-8930481-B2 |
| Application number | US-201314145262-A |
| Country | US |
| Kind code | B2 |
| Filing date | Dec 31, 2013 |
| Priority date | Dec 31, 2012 |
| Publication date | Jan 6, 2015 |
| Grant date | Jan 6, 2015 |
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Abstract
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A message processing method, terminal and system. The method includes: obtaining a user's historical message interaction information and first context data associated with the user's historical message interaction information, where the user's historical message interaction information includes historical message interaction content and historical message replying status; determining the user's message interaction preferences according to the user's historical message interaction information and the first context data, where the message interaction preferences include a message reply policy and/or a message writing style; receiving a current message sent to the user, and obtaining second context data associated with the current message; and replying to the current message according to the message interaction preferences, the current message, and the second context data. With the present invention, the user's message interaction preferences are determined, and the current message can be replied automatically, thereby enhancing user experience.
First claim
Opening claim text (preview).
What is claimed is: 1. A message processing method, comprising: obtaining a user's historical message interaction information and a first context data associated with the user's historical message interaction information, wherein the user's historical message interaction information comprises a historical message interaction content and a historical message replying status, and wherein the first context data is used to represent user information or environment information when the…
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Classifications
- H04L51/046Primary
Electricity · mapped topic
Electricity · mapped topic
- H04L51/02Primary
Electricity · mapped topic
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Frequently asked questions
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- What does patent US8930481B2 cover?
- A message processing method, terminal and system. The method includes: obtaining a user's historical message interaction information and first context data associated with the user's historical message interaction information, where the user's historical message interaction information includes historical message interaction content and historical message replying status; determining the user's…
- Who is the assignee on this patent?
- Huawei Tech Co Ltd
- What technology area does this patent fall under?
- Primary CPC classification H04L51/046. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Jan 06 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).