Method, apparatus, system, and computer program for providing copilot service based on artificial intelligence

Patent metadata

Field	Value
Publication number	US-2025278647-A1
Application number	US-202519064994-A
Country	US
Kind code	A1
Filing date	Feb 27, 2025
Priority date	Feb 29, 2024
Publication date	Sep 4, 2025
Grant date	—

Abstract

A processor-implemented method including calculating a task plan, the task plan including one or more unit tasks, based on a user request, performing the task plan in association with one or more sub systems corresponding to the one or more unit tasks, and providing an answer to the user request, based on a result of performing the task plan.

First claim

What is claimed is:

1 . A processor-implemented method, the method comprising:
calculating a task plan, the task plan comprising one or more unit tasks, based on a user request; performing the task plan in association with one or more sub systems corresponding to the one or more unit tasks; and providing an answer to the user request, based on a result of performing the task plan.

2 . The method of claim 1 , wherein the calculating comprises:
identifying the unit tasks, from among a plurality of preconfigured unit tasks, to perform the task plan based on the user request; and determining an order of the identified plurality of preconfigure task units, to perform the task plan based on the user request.

3 . The method of claim 1 , wherein the calculating comprises:
searching for one or more available sub systems; and reflecting a result of the searching to calculate the task plan.

4 . The method of claim 1 , wherein the calculating comprises:
selecting one or more candidate sub systems corresponding to the user request; and searching for available sub systems among the candidate sub systems.

5 . The method of claim 1 , wherein the performing comprises:
generating a prompt for performing the one or more unit tasks of the task plan; and performing the one or more unit tasks by using an artificial intelligence model, based on the prompt.

6 . The method of claim 1 , wherein the performing comprises:
selecting an API for performing the one or more unit tasks of the task plan; and mapping a parameter corresponding to the selected API to perform the one or more unit tasks.

7 . The method of claim 1 , further comprising:
prior to the calculating, determining whether to process the user request by the processor or to transfer the user request to an external device; and processing the user request by the external device.

8 . The method of claim 1 , wherein the determining comprises:
performing an intention analysis for the user request by using an artificial intelligence model; and determining a device to process the user request based on the intention analysis.

9 . The method of claim 1 , wherein the one or more sub systems comprise one or more of search systems for a database comprising internal information of an organization to which the user belongs and existing legacy systems of the organization.

10 . An apparatus, the apparatus comprising:
one or more processors configured to execute instructions; and a memory storing the instructions, wherein execution of the instructions configures the one or more processors to:
calculate a task plan comprising one or more unit tasks, based on a user request;
perform the task plan in association with one or more sub systems corresponding to the one or more unit tasks; and
provide an answer to the user request, based on a result of performing the task plan.

11 . The apparatus of claim 10 , wherein the calculating comprises:
identifying the unit tasks, from among a plurality of preconfigured unit tasks, to perform the task plan based on the user request; and determining an order of the identified plurality of preconfigure task units, to perform the task plan based on the user request.

12 . The apparatus of claim 10 , wherein the calculating comprises:
searching for one or more available sub systems; and reflecting a result of the searching to calculate the task plan.

13 . The apparatus of claim 10 , wherein the calculating comprises:
selecting one or more candidate sub systems corresponding to the user request; and searching for available sub systems among the candidate sub systems.

14 . The apparatus of claim 10 , wherein the performing comprises:
generating a prompt for performing the one or more unit tasks of the task plan; and performing the one or more unit tasks by using an artificial intelligence model, based on the prompt.

15 . The apparatus of claim 10 , wherein the performing comprises:
selecting an API for performing the one or more unit tasks of the task plan; and mapping a parameter corresponding to the selected API to perform the one or more unit tasks.

16 . The apparatus of claim 10 , wherein the operations further comprise:
prior to the calculating, determining whether to process the user request by the one or more processors or to transfer the user request to an external device; and instructing the external device to process the user request.

17 . The apparatus of claim 10 , wherein the determining comprises:
performing intention analysis for the user request by using an artificial intelligence model; and determining a device to process the user request based on the intention analysis.

18 . The apparatus of claim 10 , wherein the one or more sub systems comprise one or more of search systems for a database comprising internal information of an organization to which the user belongs and existing legacy systems of the organization.

19 . A non-transitory, computer-readable storage medium storing instructions that, when executed by a processor, configures the processor to perform:
calculating a task plan comprising one or more unit tasks, based on a user request; performing the task plan in association with one or more sub systems corresponding to the one or more unit tasks; and providing an answer to the user request, based on a result of performing the task plan.

20 . The computer-readable storage medium of claim 19 , wherein the calculating comprises:
identifying the unit tasks, from among a plurality of preconfigured unit tasks, to perform the task plan based on the user request; and determining an order of the identified plurality of preconfigure task units, to perform the task plan based on the user request.

Assignees

• Samsung Sds Co Ltd

Inventors

• Jeong Andy
• Lee Daniel
• Kim Seungjin
• Park Jinbae
• Kim Daekyung
• Lee Sukjeong
• Kwon Ohyoung
• KIM Byungkook

Classifications

• G06Q10/103

  Workflow collaboration or project management · CPC title

• G06Q10/10

  Office automation; Time management · CPC title

• G06Q10/06

  Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling · CPC title

• G06Q10/0631

  Resource planning, allocation, distributing or scheduling for enterprises or organisations · CPC title

• G06Q10/0637

  Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals · CPC title