Systems and methods for managing customer job requests through job completion

US2025013957A1 · US · A1

Patent metadata
FieldValue
Publication numberUS-2025013957-A1
Application numberUS-202318347687-A
CountryUS
Kind codeA1
Filing dateJul 6, 2023
Priority dateJul 6, 2023
Publication dateJan 9, 2025
Grant date

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  1. Title

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  2. Abstract

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  3. Assignees and inventors

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  4. Key dates

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  5. First independent claim

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  6. CPC / IPC classifications

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  7. Citations and related patents

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Abstract

Official abstract text for this publication.

In various embodiments, the present disclosure relates to managing customer infrastructure job requests through job completion. Steps include training a machine learning model with data associated with one or more customers of an infrastructure service provider; receiving one or more job requests from the one or more customers; identifying one or more insufficiencies in the one or more job requests based on the training; and performing one or more actions based on the identifying.

First claim

Opening claim text (preview).

What is claimed is: 1 . A non-transitory computer-readable medium comprising instructions that, when executed, cause one or more processors to perform steps of: training a machine learning model with data associated with one or more customers of an infrastructure service provider; receiving one or more job requests from the one or more customers; identifying one or more insufficiencies in the one or more job requests based on the training; and performing one or more actions based on the identifying. 2 . The non-transitory computer-readable medium of claim 1 , wherein the one or more actions include any of automatically remedying the insufficiencies and notifying the one or more customers of the insufficiencies. 3 . The non-transitory computer-readable medium of claim 1 , wherein, responsive to receiving a plurality of job requests, the steps further comprise: grouping the plurality of job requests based on the training. 4 . The non-transitory computer-readable medium of claim 1 , wherein the steps further comprise: opening one or more jobs in an Enterprise Resource Planning (ERP) system associated with the infrastructure service provider based on the one or more job requests. 5 . The non-transitory computer-readable medium of claim 4 , wherein the steps further comprise: providing a link associated with each of the one or more job requests to a web storage system, wherein the link is adapted to allow uploading of job data associated with each of the one or more job requests. 6 . The non-transitory computer-readable medium of claim 5 , wherein the steps further comprise: closing one or more jobs based on the job data uploaded to the web storage system. 7 . The non-transitory computer-readable medium of claim 1 , wherein the training includes any of supervised and unsupervised learning. 8 . The non-transitory computer-readable medium of claim 1 , wherein the data includes historical job request data. 9 . A method comprising steps of: training a machine learning model with data associated with one or more customers of an infrastructure service provider; receiving one or more job requests from the one or more customers; identifying one or more insufficiencies in the one or more job requests based on the training; and performing one or more actions based on the identifying. 10 . The method of claim 9 , wherein the one or more actions include any of automatically remedying the insufficiencies and notifying the one or more customers of the insufficiencies. 11 . The method of claim 9 , wherein, responsive to receiving a plurality of job requests, the steps further comprise: grouping the plurality of job requests based on the training. 12 . The method of claim 9 , wherein the steps further comprise: opening one or more jobs in an Enterprise Resource Planning (ERP) system associated with the infrastructure service provider based on the one or more job requests. 13 . The method of claim 12 , wherein the steps further comprise: providing a link associated with each of the one or more job requests to a web storage system, wherein the link is adapted to allow uploading of job data associated with each of the one or more job requests. 14 . The method of claim 13 , wherein the steps further comprise: closing one or more jobs based on job data uploaded to the web storage system. 15 . The method of claim 9 , wherein the training includes any of supervised and unsupervised learning. 16 . The method of claim 9 , wherein the data includes historical job request data.

Assignees

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Classifications

  • Needs-based resource requirements planning or analysis · CPC title

  • Sequencing of tasks or work · CPC title

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Frequently asked questions

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What does patent US2025013957A1 cover?
In various embodiments, the present disclosure relates to managing customer infrastructure job requests through job completion. Steps include training a machine learning model with data associated with one or more customers of an infrastructure service provider; receiving one or more job requests from the one or more customers; identifying one or more insufficiencies in the one or more job requ…
Who is the assignee on this patent?
Etak Systems Llc
What technology area does this patent fall under?
Primary CPC classification G06Q10/06316. Mapped technology areas include Physics.
When was this patent published?
Publication date Thu Jan 09 2025 00:00:00 GMT+0000 (Coordinated Universal Time) (A1). Legal status and post-grant events are not shown on this page.
What related patents are in patentsdb?
We list 2 related publications on this page (citations in our corpus or others sharing the same primary CPC).