User Interface workflow for natural language querying

Patent metadata

Field	Value
Publication number	US-2024419711-A1
Application number	US-202318472081-A
Country	US
Kind code	A1
Filing date	Sep 21, 2023
Priority date	Jun 13, 2023
Publication date	Dec 19, 2024
Grant date	—

Abstract

Systems and methods are provided for creating a User Interface (UI) that allows a user to perform a search query. According to one implementation, a method includes a step of displaying a UI having a search request section and a dashboard section. The search request section is configured to allow an admin associated with an enterprise to enter a search query using natural language. The dashboard section is configured to display results of the search query. Upon receiving a search query from the admin via the search request section, the method further includes a step of retrieving log data from a private database associated with the enterprise according to search parameters parsed from the search query. Also, the method includes a step of displaying the log data in the dashboard section of the UI according to a display format parsed from the search query.

First claim

What is claimed is:

1 . A non-transitory computer-readable medium configured to store computer logic having instructions that, when executed, cause one or more processing devices to:
display a User Interface (UI) having a search request section and a dashboard section, wherein the search request section is configured to allow an admin associated with an enterprise to enter a search query using natural language, and wherein the dashboard section is configured to display results of the search query; upon receiving a search query from the admin via the search request section, retrieve log data from a private database associated with the enterprise according to search parameters parsed from the search query; and display the log data in the dashboard section of the UI according to a display format parsed from the search query.

2 . The non-transitory computer-readable medium of claim 1 , wherein the instructions further cause the one or more processing devices to display an Insights tab, a Logs tab, and a Chat tab in the search request section of the UI, wherein the Insights tab allows the admin to select a general view of web insights in the dashboard section, wherein the Logs tab allows the admin to select a general view of data logs in the dashboard section, and wherein the Chat tab allows the admin to open a query input element in the search request section of the UI, the query input element allowing the admin to enter the search query using natural language.

3 . The non-transitory computer-readable medium of claim 2 , wherein the instructions further cause the one or more processing devices to display a microphone icon in the query input element to allow the admin to switch between a text entry mode and a voice entry mode.

4 . The non-transitory computer-readable medium of claim 3 , wherein, when the query input element is in the voice entry mode, the instructions further cause the one or more processing devices to convert voice input into text using a Natural Language Processing (NLP) technique.

5 . The non-transitory computer-readable medium of claim 2 , wherein, when the Logs tab is selected, the instructions further cause the one or more processing devices to display at least a timeframe selection field, an activity-type selection field, and a display format selection field in the search request section of the UI, the timeframe selection field allowing the admin to select a timeframe during which network activities occurred, the activity-type selection field allowing the admin to select a type of network activity to be displayed in the dashboard section, and the display format selection field allowing the admin to select one of a table, a line graph, a pie chart, a list, and bar graph defining a manner in which results of retrieving the log data are displayed.

6 . The non-transitory computer-readable medium of claim 1 , wherein the log data includes user transactions, network security issues, and/or data traffic parameters.

7 . The non-transitory computer-readable medium of claim 1 , wherein the instructions further cause the one or more processing devices to display one or more previously searched queries and one or more suggested queries in the search request section of the UI for selection by the authorized user.

8 . The non-transitory computer-readable medium of claim 1 , wherein the instructions further cause the one or more processing devices to display a Filters Applied list in the search request section of the UI, the Filters Applied list including a Graph Type filter, a Client IP filter, a Time filter, and a Unit filter to help the admin validate an interpretation of the search query.

9 . The non-transitory computer-readable medium of claim 1 , further comprising an Application Programming Interface (API) and a rule-based engine configured to operate with the UI to process the natural language for interpreting the search query and to filter the search query according to searchable characteristics of the private database.

10 . A system comprising:
a processing device, and a memory device configured to store a computer program having instructions that, when executed, enable the processing device to
display a User Interface (UI) having a search request section and a dashboard section, wherein the search request section is configured to allow an admin associated with an enterprise to enter a search query using natural language, and wherein the dashboard section is configured to display results of the search query,
upon receiving a search query from the admin via the search request section, retrieve log data from a private database associated with the enterprise according to search parameters parsed from the search query, and
display the log data in the dashboard section of the UI according to a display format parsed from the search query.

11 . The system of claim 10 , wherein the instructions further enable the processing device to display an Insights tab, a Logs tab, and a Chat tab in the search request section of the UI, wherein the Insights tab allows the admin to select a general view of web insights in the dashboard section, wherein the Logs tab allows the admin to select a general view of data logs in the dashboard section, and wherein the Chat tab allows the admin to open a query input element in the search request section of the UI, the query input element allowing the admin to enter the search query using natural language.

12 . The system of claim 11 , wherein the instructions further cause the one or more processing devices to display a microphone icon in the query input element to allow the admin to switch between a text entry mode and a voice entry mode.

13 . The system of claim 12 , wherein, when the query input element is in the voice entry mode, the instructions further cause the one or more processing devices to convert voice input into text using a Natural Language Processing (NLP) technique.

14 . The system of claim 11 , wherein, when the Logs tab is selected, the instructions further cause the one or more processing devices to display at least a timeframe selection field, an activity-type selection field, and a display format selection field in the search request section of the UI, the timeframe selection field allowing the admin to select a timeframe during which network activities occurred, the activity-type selection field allowing the admin to select a type of network activity to be displayed in the dashboard section, and the display format selection field allowing the admin to select one of a table, a line graph, a pie chart, a list, and bar graph defining a manner in which results of retrieving the log data are displayed.

15 . A method comprising the steps of:
displaying a User Interface (UI) having a search request section and a dashboard section, wherein the search request section is configured to allow an admin associated with an enterprise to enter a search query using natural language, and wherein the dashboard section is configured to display results of the search query; upon receiving a search query from the admin via the search request section, retrieving log data from a private database associated with the enterprise according to search parameters parsed from the search query; and displaying the log data in the dashboard section of the UI according to a display format parsed from the search query.

16 . The method of claim 15 , wherein the log data includes user transactions, network security issues, and/or data traffic parameters.

17 . The method of claim 15 , further comprising the step of displaying one o

Assignees

• Zscaler Inc

Inventors

• Kaushal Jasbir
• Goyal Shreya
• Waghulde Pushkar
• Shete Shriyash
• Krishna Raj
• Khechinashvili Valentin

Classifications

• G10L15/26

  Speech to text systems (G10L15/08 takes precedence) · CPC title

• G06F16/248

  Presentation of query results · CPC title

• G06F21/6227

  where protection concerns the structure of data, e.g. records, types, queries · CPC title

• G06F16/335

  Filtering based on additional data, e.g. user or group profiles (filtering in web context G06F16/9535, G06F16/9536) · CPC title

• G06F16/34 Primary

  Browsing; Visualisation therefor (browsing or visualisation for clustering or classification G06F16/358) · CPC title