Providing a Recommendation for Selection of a User Interface Element of a User Interface

Patent metadata

Field	Value
Publication number	US-2024370144-A1
Application number	US-202218247333-A
Country	US
Kind code	A1
Filing date	Jun 14, 2022
Priority date	Jun 14, 2022
Publication date	Nov 7, 2024
Grant date	—

Abstract

A user interface including a plurality of user interface elements is provided to a display of a user computing device. In response to the user computing device not receiving a selection of one of the plurality of user interface elements after a predetermined period of time, the user computing device provides a recommendation indicating a first user interface element of the plurality of user interface elements for selection. The recommendation is generated after the predetermined period of time and is based on one or more previous interactions with one or more of the plurality of user interface elements by one or more users of respective user computing devices.

First claim

What is claimed is:

1 . A user computing device, comprising:
a display; one or more memories configured to store instructions; and one or more processors configured to execute the instructions stored in the one or memories to perform operations, the operations including:
providing the display with a user interface including a plurality of user interface elements, and
in response to the user computing device not receiving a selection of one of the plurality of user interface elements after a predetermined period of time, providing a recommendation to a user of the user computing device indicating a first user interface element of the plurality of user interface elements is recommended for selection, wherein the recommendation is generated after the predetermined period of time and is based on one or more previous interactions with one or more of the plurality of user interface elements by one or more users of respective user computing devices.

2 . The user computing device of claim 1 , wherein the one or more processors are configured to provide the recommendation to the user of the user computing device by providing the user interface with a recommendation user interface element which provides the recommendation to the user of the user computing device to select the first user interface element of the plurality of user interface elements.

3 . The user computing device of claim 2 , wherein the recommendation user interface element is disposed adjacent to the first user interface element and includes at least one of a text summary or an image indicating to select the first user interface element.

4 . The user computing device of claim 1 , further comprising an output device,
wherein the recommendation is provided to the user via at least one of audio output or haptic feedback.

5 . The user computing device of claim 1 , wherein the one or more processors are configured to provide the recommendation to the user of the user computing device by changing one or more features of the first user interface element.

6 . The user computing device of claim 5 , wherein the one or more processors are configured to change the one or more features of the first user interface element by at least one of highlighting the first user interface element, changing a size of the first user interface element, or changing a color of the first user interface element.

7 . The user computing device of claim 1 , wherein the operations include:
in response to the user computing device not receiving the selection of one of the user interface elements after the predetermined period of time, transmitting, to a server computing system, a request for a recommendation of a user interface element of the plurality of user interface elements for selection, and receiving, from the server computing system, information indicating the first user interface element of the plurality of user interface elements is recommended for selection.

8 . The user computing device of claim 7 , wherein the information indicating the first user interface element of the plurality of user interface elements is recommended for selection includes:
the user interface further including a recommendation user interface element generated by the server computing system, or information for the one or more processors to generate the user interface including the recommendation user interface element, wherein the recommendation user interface element provides the recommendation to the user of the user computing device indicating the first user interface element of the plurality of user interface elements is recommended for selection.

9 . A server computing system, comprising:
one or more memories configured to store instructions; and one or more processors configured to execute the instructions stored in the one or memories to perform operations, the operations including:
providing, for display on a display of a user computing device, a user interface including a plurality of user interface elements,
in response to an indication that the user computing device has not received a selection of one of the plurality of user interface elements after a predetermined period of time, determining a first user interface element of the plurality of user interface elements to recommend for selection by a user of the user computing device, based on one or more previous interactions with one or more of the plurality of user interface elements by one or more users of respective user computing devices, and
providing information to the user computing device indicating a recommendation to the user of the user computing device to select the first user interface element of the plurality of user interface elements.

10 . The server computing system of claim 9 , wherein the information indicating the recommendation to the user of the user computing device includes a recommendation user interface element for display on the user interface which provides the recommendation to the user of the user computing device to select the first user interface element of the plurality of user interface elements.

11 . The server computing system of claim 9 , wherein the information indicating the recommendation to the user of the user computing device includes information for the user computing device to produce an audio output providing the recommendation to the user of the user computing device to select the first user interface element of the plurality of user interface elements.

12 . The server computing system of claim 9 , wherein the information indicating the recommendation to the user of the user computing device includes information to change one or more features of the first user interface element to provide the recommendation to the user of the user computing device to select the first user interface element of the plurality of user interface elements.

13 . The server computing system of claim 12 , wherein the information to change one or more features of the first user interface element includes at least one of:
information to highlight the first user interface element, information to change a size of the first user interface element, or information to change a color of the first user interface element.

14 . The server computing system of claim 9 , wherein the indication that the user computing device has not received the selection of one of the plurality of user interface elements after the predetermined period of time includes the one or more processors receiving a request for a recommendation of a user interface element of the plurality of user interface elements for selection by the user of the user computing device, and
the one or more processors are configured to, in response to receiving the request, determine the first user interface element of the plurality of user interface elements to recommend for selection by the user of the user computing device.

15 . The server computing system of claim 9 , wherein the indication that the user computing device has not received the selection of one of the plurality of user interface elements after the predetermined period of time includes log activity of the user computing device indicating the user computing device has not received the selection of one of the plurality of user interface elements for the predetermined period of time.

16 . The server computing system of claim 9 , wherein the one or more processors are configured to determine a user interface element among the plurality of user interface elements which is most frequently selected by the one or more users other than the user of the user compu

Assignees

• Google Llc

Inventors

• Turner Joseph L
• Norum Stephen Rhys

Classifications

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title

• G06Q30/015

  Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk · CPC title

• G06F9/453

  Help systems · CPC title

• G06F3/04842 Primary

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title