Outcome-Oriented Automation Platform

Patent metadata

Field	Value
Publication number	US-2024354126-A1
Application number	US-202318302746-A
Country	US
Kind code	A1
Filing date	Apr 18, 2023
Priority date	Apr 18, 2023
Publication date	Oct 24, 2024
Grant date	—

Abstract

A method includes generating, for display by way of a graphical user interface (GUI), a graphical representation of an existing state of a plurality of computing resources that visually represents the plurality of computing resources and one or more relationships therebetween. The method also includes determining a target state of the plurality of computing resources based on a user modification of the graphical representation of the existing state. The user modification may be obtained by way of the GUI. The method additionally includes determining, based on a difference between the target state and the existing state, one or more operations configured to modify the plurality of computing resources to reach the target state from the existing state. The method further includes executing the one or more operations.

First claim

1 . A method comprising:
generating, by a processor and for display by way of a graphical user interface (GUI), a graphical representation of an existing state of a plurality of computing resources that visually represents the plurality of computing resources and one or more relationships therebetween, wherein the existing state is represented using graphical icons provided by the GUI; determining, by the processor, a target state of the plurality of computing resources based on a user modification of the graphical representation of the existing state, wherein the user modification is obtained by way of the GUI, and wherein the user modification comprises a rearrangement of the graphical icons to define the target state from the existing state; determining, by the processor and based on a difference between the target state and the existing state, a plurality of operations configured to modify the plurality of computing resources to reach the target state from the existing state; providing, for display by way of the GUI, the plurality of operations; receiving a selection, obtained by way of the GUI, of a particular operation of the plurality of operations; based on receiving the selection of the particular operation, generating, for display by way of the GUI, a graphical representation of an intermediate state of the plurality of computing resources planned to be reached after execution of the particular operation; causing the graphical representation of the intermediate state to be displayed by way of the GUI; and executing the plurality of operations.

2 . The method of claim 1 , further comprising:
generating, for display by way of the GUI, an updated graphical representation of a final state of the plurality of computing resources as modified after execution of the plurality of operations.

3 . The method of claim 2 , wherein the final state differs from the target state, and wherein the method further comprises:
determining, based on a difference between the target state and the final state, one or more alternative operations configured to further modify the plurality of computing resources as modified to reach the target state from the final state; executing the one or more alternative operations; and generating, for display by way of the GUI, an additional updated graphical representation of an additional final state of the plurality of computing resources as further modified after execution of the one or more alternative operations.

4 . The method of claim 3 , wherein the one or more alternative operations differ from each of one or more operations of the plurality of operations.

5 . The method of claim 2 , wherein the final state is equal to the target state, and wherein the updated graphical representation of the final state comprises an indication that the target state has been reached.

6 . The method of claim 2 , wherein generating the updated graphical representation of the final state comprises:
determining a corresponding return value of each respective operation of the plurality of operations, wherein the corresponding return value indicates whether a modification of a corresponding computing resource of the plurality of computing resources has been successfully completed by the respective operation; and determining the final state based on (i) the existing state and (ii) the corresponding return value of each respective operation of the plurality of operations.

7 . The method of claim 1 , further comprising:
providing, for display by way of the GUI, an execution GUI component configured to trigger execution of the plurality of operations when selected; and receiving a selection of the execution GUI component, wherein the plurality of operations are executed based on receiving the selection of the execution GUI component.

8 . (canceled)

9 . The method of claim 1 , further comprising:
providing, for display by way of the GUI, a plan creation GUI component configured to trigger determination of the plurality of operations when selected; and receiving a selection of the plan creation GUI component, wherein the plurality of operations are determined based on receiving the selection of the plan creation GUI component.

10 . The method of claim 1 , wherein determining the plurality of operations comprises:
selecting, based on the difference between the target state and the existing state, one or more automations from a plurality of predefined automations, wherein each respective automation of the plurality of predefined automations comprises one or more corresponding operations configured to control deployment of a corresponding computing resource of a plurality of available computing resources.

11 . The method of claim 1 , wherein determining the plurality of operations comprises:
determining, based on the difference between the target state and the existing state, two or more computing resources of the plurality of computing resources, wherein each respective computing resource of the two or more computing resources differs between the target state and the existing state; determining, for each respective computing resource of the two or more computing resources, corresponding one or more operations for modifying the respective computing resource; determining an order in which to modify the two or more computing resources; and executing the corresponding one or more operations of each respective computing resource of the two or more computing resources according to the order in which to modify the two or more computing resources.

12 . The method of claim 11 , wherein determining the order comprises:
determining one or more dependencies between the two or more computing resources, wherein the one or more dependencies indicate that deployment of a first computing resource of the two or more computing resources depends on prior deployment of a second computing resource of the two or more computing resources; and determining the order based on the one or more dependencies.

13 . The method of claim 1 , wherein the plurality of operations are determined independently of manual user input specifying the plurality of operations.

14 . The method of claim 1 , wherein the GUI comprises: (i) a computing resource pane comprising, for each respective computing resource type of a plurality of computing resource types available on a remote network management platform, a corresponding resource icon graphically representing the respective computing resource type and configured to provide for addition of the respective computing resource type to the existing state, (ii) a relationship pane comprising, for each respective relationship type of a plurality of possible relationship types available on the remote network management platform among the plurality of computing resource types, a corresponding relationship icon graphically representing the respective relationship type and configured to provide for addition of the respective relationship type to the existing state, and (iii) a configuration pane configured to display and provide for the user modification of the graphical representation of the existing state.

15 . The method of claim 1 , wherein the plurality of computing resources is deployed on a remote network management platform, and wherein the method further comprises:
determining the existing state by obtaining, from the remote network management platform, a plurality of configuration items (CIs) representing attributes of the plurality of computing resources, wherein the user modification of the graphical representation of the existing state represents a modification to a re

Assignees

• Servicenow Inc

Inventors

• Vajjala Venu
• Narayanan Magesh
• Potta Yasaswini
• Sabbag Shahil
• Saini Atul

Classifications

• G06F3/04845

  for image manipulation, e.g. dragging, rotation, expansion or change of colour · CPC title

• G06F3/04847

  Interaction techniques to control parameter settings, e.g. interaction with sliders or dials · CPC title

• G06F3/04817

  using icons (graphical or visual programming using iconic symbols G06F8/34) · CPC title

• G06F9/451 Primary

  Execution arrangements for user interfaces · CPC title

• G06F3/0481

  based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance · CPC title